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Poor service
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03-04-2013 01:08:57 PM
201303:56:27 PM
Anyone else in the DMV area having trouble receiving text messages or calls.... I am getting my texts late and missed calls not showing on the log and , going to voice mail.
Re: Poor service
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03-04-2013 01:34:14 PM
Are you referring to DC/Maryland/Virginia?
I'm not aware of any issues in that area at the moment.
Have you tried restarting your phone and/or reseating the SIM card?
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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Re: Poor service
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03-05-2013 10:57:41 AM
Yes, DC, MD, VA... I have restarted, actually even gotten a new phone with SIM card... I continue to have this issue... I'll get a voice message and the phone never rang, my text messages will come late, or only after I send out a text, then I will get a text message that has been seemingly sitting in a que and only when I send a text, will it come in.. soooo frustrating...
Re: Poor service
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03-05-2013 11:02:54 AM
Okay, sounds like you've done a lot of troubleshooting already.
Will you please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you?
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Re: Poor service in DMV
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03-20-2013 08:55:01 AM
Did this ever get resolved? My mother has an iphone and all of a sudden she has the same problem. She has a 3G. I have no problems but she is in an industrial area of Richmond. Any ideas? Has a tower been taken offline?
Re: Poor service in DMV
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03-20-2013 05:26:52 PM
No, the issue has still not yet been resolved.. same thing happening... call going to voicemail, but no missed call showing... and text message rec'd late... the only way they show up is if I send a message or make a call.. smh








