How do I report a hole in coverage that has existed for a few years?

Paolo01 · ‎08-14-2004

How do I report a hole in coverage which has existed for years, however, every other carrier gets EXCELLENT coverage in the area? Unfortunately it is where I live and it extends a few blocks in a shallow depression of DC where there is ZERO at&t coverage.

wilcre · ‎06-01-2004

Paolo01 wrote:
How do I report a hole in coverage which has existed for years, however, every other carrier gets EXCELLENT coverage in the area? Unfortunately it is where I live and it extends a few blocks in a shallow depression of DC where there is ZERO at&t coverage.

You and everyone else that you know that lives in that area or travels to and or through that area would have to call customer care and have then submit a network incident ticket, you use to be able to do this online but that option was pulled sometime ago.

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

Paolo01 · ‎08-14-2004

Yes I remember when that was online under Cingular. Thank you. Another question. Can I simply force my phone to "roam" while it cannot get a signal on the at&t network, but must see the other networks while in the area? TIA

wilcre · ‎06-01-2004

Paolo01 wrote:
Yes I remember when that was online under Cingular. Thank you. Another question. Can I simply force my phone to "roam" while it cannot get a signal on the at&t network, but must see the other networks while in the area? TIA

Yes you can, but becareful, you can not have more than 40% of total usage off network for 3 consecutive months or they will cancel you for excessive off network usage.

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

Paolo01 · ‎08-14-2004

I'll go to the at&t phone board then. What I am trying to do is figure out how to "force" the roam on my Tilt phone. Thanks.

wilcre · ‎06-01-2004

Paolo01 wrote:
I'll go to the at&t phone board then. What I am trying to do is figure out how to "force" the roam on my Tilt phone. Thanks.

I found this for you HERE... HTH.

You can use a program called wififofum.com to view all available wireless networks, and select one

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

dmapr · ‎02-04-2004

wilcre wrote:

Paolo01 wrote:
I'll go to the at&t phone board then. What I am trying to do is figure out how to "force" the roam on my Tilt phone. Thanks.
I found this for you HERE... HTH.
You can use a program called wififofum.com to view all available wireless networks, and select one

@wilcre: I believe Paolo01 wants to use a different cellular (GSM) network, this program will allow to find and use wireless (WiFi) networks.

@Paolo01: You could try this, but if roaming is not allowed in your area you'll have the same issue that poster had. I have manual network selection on my phones, yet I'm not allowed to roam on T-Mobile network in my area.

Message Edited by dmapr on 09-10-2008 12:25:05 PM

wilcre · ‎06-01-2004

dmapr wrote:

wilcre wrote:

Paolo01 wrote:
     I'll go to the at&t phone board then. What I am trying to do is figure out how to "force" the roam on my Tilt phone. Thanks.
I found this for you HERE... HTH.
You can use a program called wififofum.com to view all available wireless networks, and select one
     @wilcre: I believe Paolo01 wants to use a different cellular (GSM) network, this program will allow to find and use wireless (WiFi) networks.
     @Paolo01: You could try this, but if roaming is not allowed in your area you'll have the same issue that poster had. I have manual network selection on my phones, yet I'm not allowed to roam on T-Mobile network in my area.

Thank you for pointing that out dmapr and thank you for providing that link to the proper info.

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?

Re: How do I report a hole in coverage that has existed for a few years?