07-25-2012 05:10:25 AM - last edited on 07-25-2012 09:30:42 AM by jamileh
My phones has been showing "No Service" since yesterday 7/24/12 at 4:30.
I called customer service at AT@T and they claim there is a major outage involving several states (with Houston, TX part of it).
The funny part is my wife and several friends have phones 3 or 3 GS and they have no problems.
Is there truly an outage or is an issue with my phone?
<CM Edit - subject updated>
07-25-2012 07:10:41 AM - edited 07-25-2012 09:30:57 AM
There aren't any current issues in Houston so you should have your normal level of service.
It sounds like you may need to do some troubleshooting on your phone. Please try the following:
Turn your phone all the way off, then back on.
- if that does not resolve the issue -
Turn your phone off, remove and reseat the SIM card, turn the phone on.
-if that does not resolve the issue -
Pop into an AT&T Store and ask a representative to do further troubleshooting or send me a private message with your name, account number, phone number and the best time to contact you.
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