05-08-2012 01:09:42 PM
What's going on?
For the last week or so, the 4G speed are all over the map in the LA/OC area in Southern California. My guess is something's munged in the network.
Speed tests are running between very slow
Ping 1500-2000 msec, data download 0.0 - 0.1 mpbs
and on a good day
Ping 35-100 msec, data download 2-6 mbps
Problem is -- its usually very slow. Like 80% of the time.
I'm using the speedtest app on the iPhone 4S, and varying the servers to make sure I'm not getting skewed results. Typically I'll run the test twice, using different servers. I've run the test in the mornings, the afternoons, and the evenings over the past week.
And for a data comparsion, using my home wifi its Ping 10-30 msec, download of 24-26 mpbs, so its not the phone..
And no, I shouldn't be throttled -- my last month data uage was 900 MB, and my max ever was 1.3 GB -- at least according to the ATT web site. My current usage is under 100 MB this billing cycle.
05-09-2012 02:24:21 PM
It's a 4G phone running on the AT&T "4G" network, which is either LTE or HSPA+. EIther way, pings approaching 2 seconds in duration, and data download speeds of 100 KILO bps are pathetic..
Possibly AT&T is doing cell tower work to roll out their "4G" network in this area in SoCal. In which case the highly erratic speeds will go away. But no one seems to know...
05-13-2012 11:01:59 PM
I hate how at&t did this false advertising and people who were un-aware fell for it.
IPhone 4/4s are "4G" as in HSPA+ = 3G.
LTE is available on the Skyrocket for example. 4G/LTE. 4G = HSPA+/3G... LTE=true 4G.
05-14-2012 08:36:16 AM
07-04-2013 10:58:57 AM - edited 07-04-2013 11:03:33 AM
There IS a problem in SoCal, and AT&T knows about it. They simply under spent the tower upgrades in SoCal.
I do tower work for a contractor for Verizon, and have AT&T due to a grandfathered unlimited data plan, and also because I travel all around the country, and outside of SoCal, AT&T is very fast.
First, everyone should know that HSPA+ is officially 3.5G NOT 4G. LTE is officially 3.9G, but still falls far short of official 4G. The industry pushed, however, and got the ITU and the IEEE (The people to define these standards) to accept any technology that is "significantly faster" than 3G to be called 4G. It seems fair enough since LTE is over 5 times faster than 3G (when you are either not in SoCal, or you are not on AT&T.) The official 4G spec calls for speeds over 100Mb/s (Mega-bits per second) in a moving phone at up to 1Gb/s (A whopping giga-bit per second) in a stationery phone. personally I think this should be called 5G. It's 400 times faster than a FAST LTE connection, and over 1,000 times faster than 3G.
That being said, I personally ran speed tests in the Southbay area of L.A. (Long Beach and Carson) as well as Westminster and Garden Grove in Orange County. (O.C. did better than L.A. but "better" is only relative.)
I did the tests on more than one device, all of which were LTE phones, using more than one operating system,
(They were not all Android devices for example.) and all of the results were almost exactly the same. The only time they were different was if I change the time of day I performed the test, or the location of the test. I conducted these test within direct eyesight of the towers.
I used Speedtest.net as the test application, and also loaded some websites.
During the day in Carson and Long Beach I only got 1.5 Mb/s or slower. Early in the morning, I got up to 5Mb/s.
When in Seattle, WA, Dallas, TX, Chicago, IL, these same test measured 15 - 25MB/s during the day.
A Verizon phone running Speedtest.net at the same time and place, in Carson and Long Beach measured 25Mb/s.
Orange County was only slightly faster. Results indicate that O.C. does not have as many customers, but has the same tower technology and capacity.
One way you can tell if your speed problems are caused by congestion (too many customers on the network at the same time), is when you test, the upload speeds are faster than the download speeds. When both speeds are low, it's problem with the hardware. (And NOT your device, despite what "tech support" tells you.) When the upload speeds are faster than the download speeds, its congestion. Most customers are looking at Youtube, or surfing the web, and not uploading things. This slows down the download speeds, without effecting the upload speeds.
I have pushed this issue pretty hard with AT&T, creating numerous trouble tickets for the area, until they finally had to admit it's just too little bandwidth for the population. No one knows why it's only in Los Angeles, and SoCal in general, yet it's not a problem in New York, or Chicago, or any other major city. So the Federal Trade Commission and the FCC will not take action on AT&T's advertising "The fastest network." AT&T also has no plans to make any changes to Southern California anytime soon, according to "Justin" in the AT&T Office of the President.
You CAN leave AT&T without paying an early termination fee for this as well, though, unless you're a customer with an old unlimited data plan, you may have to argue, and be prepared not to take "no" for an answer.
Still, I for one, am staying, but I leave the area a lot.
07-13-2013 01:42:12 PM
I've seen the same thing here in Irvine/Tustin over the last two days! My service in my office was always SOLID, and since I upgraded to a iPhone 5 the LTE has been great. Now as of like two days ago I'm lucky if I even have service, most of the time it shows as "NO SERVICE", that goes the same for my 3G iPad.
What is up??