Contributor
•
1 Message
Best Customer Service EVER with Tasha Robinson, Technical Support
Kudos go out to Tasha R in Technical Support. When I was unable to get help elsewhere and was told by one AT&T employee I should just get another provider, Tasha R stepped up and patiently and courteously spent at least an hour and a half with me on the phone to resolve our problem. She then followed up with me today to let me know all was well and I should be back in service in just a few days. We have been AT&T customers/Cingular for many, many years and hated to think that just a 5 mile move in the community would cause us to have to replace all 4 lines we carry with another carrier.
Again many, many thanks to Tasha R, she may in Technical Support but she also is a wonderful customer service employee.
😄 Karen Lowe
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
ms_unicorn
Former Employee
•
4.9K Messages
10 years ago
Hello, yomama72189!
Thanks for posting. We love hearing about our customers' positive experiences with our reps, and I will be sure to pass along your comments. If you have anything to add, please let me know via private message.
In the meantime, I hope we continue to see you around the forums!
-Mariana
0
0