05-17-2013 07:58:06 PM
05-20-2013 06:43:29 AM
Hello miken118! AT&T is consistently working on network expansion and improvements; however we don't have any specific dates as to whats going to be done where or when. I would however highly advise you to please keep your eyes on the coverage viewer & network news which you can access from our Network page.
Thanks for your post!~Delia
Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
05-20-2013 05:45:52 PM
In Northeast MI, AT&T has contracted General Dynamic Wireless Services to upgrade the EDGE (2G) cell sites to 3G/4G/LTE. These sites are currently being worked on (ie: the new coaxial lines are being run up the cell towers and new antennas are being installed on the towers themselves). I have actually visited the sites myself and can vouch for the upgrades. I have no idea when they will actually turn on the new, faster service, but I can say that the towers are being physically upgraded to support the new technologies.
This work is probably going on in other rural parts of northern MI like the U.P. However, a different contractor may be doing the job.
05-21-2013 06:01:17 PM
I hope it happens soon. The reception here has been horrible lately. They tell us that our local tower is to up and running 4G by June 29. I have not seen one vehicle out at the tower, so I'll believe it when I see it.
Getting so tired of non-existent data coverage and dropped calls. I hope these upgrades take care of our problems.
And their 4G map is laughable. They have our whole area in the "4G" dark blue area, and you are lucky if you ever get Edge data.
05-22-2013 01:00:04 PM
I had similar complaints a few months back, and when I called ATT to voice my concerns they ended up crediting my account for several hundred dollars. I complained of the lack of data coverage, dropped calls, etc...in general not getting the service I have been paying for for so long. I was polite and concise with my concerns, and expressed the fact that, unless the service improved - and soon - I had no other choice than to switch to Verizon. Fortunately, Alpena received 4G service a month or so ago (in and around the city only - just outside the city, it's still Edge) so at least now I can pull up a map or use Siri when I need to. It may be worth a call...