01-07-2013 04:09:46 PM
This website and the telephone contacts are impossible to navigate when trying to point out the serious security flaw when one enters his/her password when logging into att.com. Password is displayed character by character before turning into a black dot. ANYONE watching over your shoulder can catch your password. Trying to contact the webmaster people is impossibe over the phone and when you finally get through to an operator that's supposed to be in the IT department she tells you to log in and go to the "feedback" tab/link which doesn't exist. A very serious problem that cannot be addressed to the proper people due to them masking themselves behind front line phone answerers and their collective ineptitude. I did have one agent who confirmed that he saw the same flaw when he accessed his personal account with ATT, but he directed me to another dead end so I find myself crabbing to the air and have no idea where this message will end up. No resolution. The problem doesn't exist unless you can point it out to someone who has a direct link to the proper personnel. I might add that this forum makes it as difficult as possible to post to. Virtually impossible.
03-11-2013 04:27:54 PM - edited 03-11-2013 04:31:14 PM
Maybe you should post this, under Email, Internet, Security, I just PM'd jamileh for you sobm.
I thought it was just Waterfox (64-bit Firefox). Just tested all other installed browsers every one behaves this way (IE 9, Opera 12.14, ChromiumOS 26.x)
About three months or more it has been this way.
Time to turn off the screen and type blindly.
03-12-2013 05:46:40 PM
I've been told this is now by design, so take measures to protect your screen while typing or type fast.
Buy a privacy filter (shield), cup your hand over the password box, etc.