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Contributor

Posts: 1

Registered: ‎01-13-2013

Netgear 7550 DSL Router/Modem check connection Ip failer

‎01-13-2013 04:40:41 PM

hello i been having problem with my new Netgear 7550 DSL Router/Modem. it start to upset me bit. the issue is when i go into modlems menu to check the connection i keep geting Fail IP error .

Main Diagnostic Category

Test Results

Details

Ethernet

Pass

DSL

Pass

ATM

Pass

PPPoE

Pass

Authentication

Pass

Fail

DNS

Pass

This test checks the IP connection and traffic.

Check IP connection to Ethernet (LAN)	Pass
Check IP connection to PPP	Pass
Validate WAN assigned IP Address	Pass
Ping default gateway	Pass
Continuity check to 6rd BR	Fail

Now i want to know how to fix this. or is not able to be fix

Community Specialist

Posts: 722

Registered: ‎09-27-2012

My Device: Samsung Galaxy S III

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

‎01-15-2013 10:39:55 AM

nantuko,

6RD is short for IPv6 Rapid Deployment over IPv4. I have included a bit of info on IPv6 below.

IPv6 information

The Netgear 7550 supports IPv6 so I'm unsure why you would get that error message.

Please send a Private Message to one of our ATTCustomer care representatives by using the link below, this way you can work on this specific issue with someone that is familiar with this. Please include your name, email address, phone number and the best time that you can be reached regarding this matter. Please allow 48 hrs for a representative to reach out.

Private Message

Thank you,

James

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Contributor

Posts: 1

Registered: ‎04-10-2013

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

‎04-10-2013 09:19:08 PM

I am having the same problem... I think. What was the solution? We are all of a sudden having problems with accessing consistently the internet with any of the internet programs (IE, Firefox, Chrome). In my Netgear 7550 I tried running "Check Connection" and also have the error "IP Continuity check to 6rd BR". Can you help me? Thanks

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