02-25-2013 12:14:27 PM
Something is wrong i have no idea how to fix it, while i'm playing my game my internet cuts out its been doing it for 3 weeks now it's getting worse an worse it was doing it every 10mins but now its like every 2 mins i don't know what it could be.. please help
02-25-2013 12:41:06 PM
Welcome to the forums, have you by chance contacted the DSL department to have them troubleshoot your service? Here is the number for our DSL helpline.
Here is an online troubleshooting tutorial as well.
If your still having trouble please feel free to send a private message to our ATTCustomer care department by following the link below. Please include your name, email address, phone number and the best time to be contacted. Please allow up to 48 hours for a team member to contact you.
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02-25-2013 01:55:28 PM
Thanks for sending us a PM. I have notified one of our Social Media Managers and they will be in contact with you soon.
–Ray, AT&T Social Media Manager
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