01-29-2013
10:25:10 PM
- last edited on
01-30-2013
06:44:14 AM
by
jamileh
when we signed up for dsl we were told unlimited data down load. got a bill over a hundred bucks supposed to be$30 for 6 months the 48 after that 3 or 4 months later got that high bill. okay with out knowlage or warning you start impossing a fee of 10 for every 50gb over 150 it was actually from when we signed up and was miss lead and swindeled by your corprete culture we call it breach of oral contract in my state. and it is law but anyways we combined accounts and got home phone even though we asked about a bundle deal told there was none. well we are now on a bundle deal and i belive i was double charged for 3-4 monthsrip off on the lie of no bundle or like i think paying the same part of a bill twice but not actualy double all im asking is to retrive bills in my <edit> account from june 2012 to present . make it harder on me or try to charge me for this with out my written consent will be considered fraud4 different types of fraud
01-30-2013 06:45:04 AM
I'm sorry you're having trouble getting copies of yuor old bills.
Will you please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you?
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
01-30-2013 07:06:44 AM - edited 01-30-2013 07:09:50 AM
micky1mac wrote:
when we signed up for dsl we were told unlimited data down load. got a bill over a hundred bucks supposed to be$30 for 6 months the 48 after that 3 or 4 months later got that high bill. okay with out knowlage or warning you start impossing a fee of 10 for every 50gb over 150 it was actually from when we signed up and was miss lead and swindeled by your corprete culture we call it breach of oral contract in my state. and it is law but anyways we combined accounts and got home phone even though we asked about a bundle deal told there was none. well we are now on a bundle deal and i belive i was double charged for 3-4 monthsrip off on the lie of no bundle or like i think paying the same part of a bill twice but not actualy double all im asking is to retrive bills in my account from june 2012 to present . make it harder on me or try to charge me for this with out my written consent will be considered fraud4 different types of fraud
Sorry about the confusion over billing and data caps.
The caps have been in effect since may of 2011 if I'm not mistaken and are spelled out in the Terms of Service.
Concerning the past bills:
1) Go to the top of this page and click on "MY ACCOUNT" on the orange bar.
2) On the following page under "Select an account below:", click on "Home Phone and Internet", then log in with your ATT Access ID (the user name and password used to view/pay your bills).
3) On the following page on the right you should see "Current Balance", just below the dollar amount click on "View bill details".
4) On the following page just under your phone/account number you should see "Billing Period" with a pull-down box where you can select the bill you wish to see (mine has the last 18 months).
__________________________________________________
How can you be in two places at once, when your not anywhere at all?
--------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
--------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
--------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
