You can send a message to Alex, and he, or someone on his team, will get in touch with you within a couple days to help you get a resolution to your problems. Alex is here to ensure issues are taken care of when standard Customer Service attempts have failed. To see his reply, click the little blue envelope. 
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How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
fallbrookca wrote:
Can someone PLEASE tell me how to contact ANYONE regarding customer complaints. I am beng charged for service that I didn't have because of a defective modum. Then after I send their equipment back to them, they start sending bills for equipment charges, saying that their stuff hasn't been returned. I try calling customer service, but that's useless. Although they did offer to "meet me in middle" and write off half of the bill!. For service and equipment that I have NEVER used! Any suggestions?
Thanks computer-joe! 
Hi fallbrookca - did you have a chance to contact Alex as suggested? If not, please either do that or send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you.
We want to help get this taken care of for you!
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
