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Contributor

Posts: 1

Registered: ‎01-20-2013

Billing credit

‎01-20-2013 01:57:40 PM

I have tried multiple times and I will most likely be filing a complaint with the BBB.

i had issues setting up my account because of ATT and they were going to issue a 3 month credit of 89.85 dollars. This never happewithin I got my first bill. I have called to get th credit and it has never been applied to my account. ATT refuses to send coma letter confirming that I got this credit. Now I have had to pay my bill late and will most likely recieve some sort of charge because of this. What steps do I need to do to make sure that I get my credit? The last person I spoke with was Notya (ID nc898w) she was not willing to give me the full 89.85 but was going to give me a credit that was going to cover this bill. I will be expecting some sorta of resolve this week.

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Mentor

Posts: 48

Registered: ‎01-15-2012

Re: Billing credit

‎01-20-2013 04:09:23 PM

Don"t hold your breath waiting to get this resolved.You are going to have a long wait.That is why I dumped AT&T.

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