BILL FOR ERRONEOUS CHARGE.!

[pronet]

I am being billed on my AT&T Account in the amount of $9.62 this month.
This is an erroneous addition.

I called AT&T and was given the name on my online billing.

I was advised to contact the company: Techmax Solution.

There is no phone number on the bill and no address.

I checked with Google to find the company and email address.

One is located in Florida and another in kenya email address:

*personal information removed for safety*. It bounces.

Why can AT&T not help me to deduct the extra charges in

addition prevent addtional monthly charges.

Any other company will comply with a problem for erroneous

billings.

AT&T is unable to help for the extra charge and said it will

be on my monthly bill unless I contact the company to file

my complaint.

Please help.

[pronet]

Since I am not getting any help for my post, I am considering

sending it to
ABC local news.

[pronet]

RE: unauthorized charges to my AT&T bill.

I need help.
My AT&T bills has unauthorized charges
last moth and this month.
I called AT&T and was informed to contact
the company.
But there is no contact information on the bill
only a name. Their  website has a support
email address. support @xxxx
It is a bogus support email address because
it keeps bouncing with message:

"Sorry, we were unable to deliver your message to the following address.
<support@xxxx
On my Interent options Trusted Security option

showes: 'https:$statisma_url$' checking on it is

support@ xxxx How can that happen?

I immediately changed it to Restricted sites and

included their website.

I need to know if they are still able to add unauthized

charges to my bill.
I should be able to dispute unauthorized charges with AT&T

And have this charges adjusted/reversed.

[pamelaz]

Please contact billing at 800-288-2020 (they work from Monday to Friday between 8am to 7pm CT Saturday between 8am to 5pm CT Sunday: Closed). They will be able to help you.

[quietthyme]

I found techmax solutions on my bill also, It does have a number to call 1-877-257-2455.

I just noticed it today and was looking on the net to find out what it is, Found your post. I

will be calling them tomorrow. I don't know how long it's been on there. Don't understand

what it is. It was on page 4 of 4 last page, I never noticed it. $9.62  I just called them and

it is a service where you can get a 1-800 number for people to call you, have calls forwarded

to your cell, also do a fax with out a fax machine, I canceled. I have no idea how it was put on there.

I couldn't understand a lot of what she said, Anyway hope this helps someone.

[pronet]

Hello quietthyme!

Thank you very much for your information and phone number for texmax.

I called them and talked with Keila who answered the phone it  is a fax service.

She has checked my information and will cancel my account, but I still don't know how they added me to their services I have not requested nor confirmed.

I requested a hardcopy of my bill and will call them back as soon as I can to get

I get in the mail. I have a difficult time getting a detailed bill on the web.

Keila was kind responding to me and giving advise. She need the date of

of the charge on my AT&T bill to make the refund.