Tutor
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5 Messages
Are home phone and Uverse accounts separate?
I have both a home phone through AT&T and Uverse for my Internet. I receive two separate bills so I assume the accounts are completely separate. I plan to cancel my home phone account by porting the number to a different carrier. But, I do not want to close my Uverse account. If I have my home phone number ported (thus closing that account) will it affect my Uverse account?
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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27.6K Messages
10 years ago
I'll assume your home phone is POTS (Plain Old Telephone Service) and NOT U-voice (VOIP).
So yes, POTS via ATT is different than VOIP (Uverse) and are billed separately.
Stopping your old school phone line will not affect your Uverse Internet account.
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baseballisback
ACE - Professor
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7.6K Messages
10 years ago
Skeeter speaks the truth.
Even if you had U-Verse phone and wanted to take that to a different carrier, you could do that, although your U-Verse bundle would almost certainly change. In this case, I'd recommend asking the representative what would happen to your promotions and discounts.
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cldickerson
Tutor
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5 Messages
10 years ago
Yes, my account is POTS and you did answer my question. Thank you very much.
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