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I have been with AT&T since 1984... That is 1984... I have never switched companies. AT&T has changed on me to different names etc but I have never changed carriers. However, there is no benefit for my loyality. It shows on my online account I have been a customer since 2011. Of course that is not true. I changed my plan but have never changed companies. AT&T does not get customer loyality I guess. Very frustrating.
I'm sorry that your date does not reflect the entire length of time you've been with AT&T.
Some changes to your account will reset the date but rest assured, we are grateful that you've been with us for so long!
My date changed when I moved from Washington to Texas and had to change my wireless number.
Good to hear!
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