Participant
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1 Message
Worst Customer Service Ever
Today I contacted DSL customer support and tried to shop for a better price. The customer service rep. was dead set in selling me Uverse and would not honor any current offers for DSL. He was rude and pretty much told me that unless I sign for Uverse, he could care less wether I cancel my service or not. After being a loyal customer with AT&T for several years, I am extremely disappointed that they do not care about retaining their customers, unless that is you get signed up for Uverse. I know other people who called and got the current DSL offers without any problems. I will certainly will switch to another internet provider. What a shame!
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, aztec62!
Thanks for posting. I'm sorry to hear about your recent experience with one of our reps. We would appreciate the opportunity to remedy the situation, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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