The worse customer service I've ever had ANYWHERE.

On Jan 12, 2014 I called AT&T to disconnect my phone service.  We never use it.  I had an extensive conversation with the rep that I did not, did not want my dsl disconnected.  On Jan 15 my dsl was disconnected.  I called the same day and was given a new account number and was told this number had to be ported to my home, because whoever handled the original order disconnected my entire account.  A guy from AT&T came to my home on the Jan 16 and ported in the new number.  I was told I should have service by Jan 20.  No service Jan 20.  I called customer service.  The lady I spoke with said she would solve all my problems and called me back and said service would be restored Jan 21.  When I called the dsl help number a recording told me the order was to be completed on the Jan 21.  This morning I call dsl help.  They try to get me reconnected.  Wouldn't work.  That person called me back and said there is a "line issue" and a tech would have to come back to my home.  That person would be there today, no later than tomorrow.  I called the customer service number again trying to get this expeditied and now I'm told the tech could not come out until Jan 26.  As I have told every rep I have spoken with, if when I requested that my phone service be cut off, the rep would have told me that the acct I have had for years with AT&T would have been completely cut off and it would take days and days to get my dsl reconnected, I would have just kept the phone service.  I did have one supervisor call me and left a message that my service would be restored Jan 26.  I already knew that!  I wanted some answers to why all this has taken so long.  Of course, she leaves no call back info.  These AT&T reps talk a good talk, but it's just lip service.  They make NO effort to resolve an issue.  I see no alternative but to seek other dsl service.  I do not want to deal with these folks again.