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Posted Jan 12, 2012
1:24:23 PM
Telemarketers Calling Mobile Phones

For the past 1-1/2 months a telemarketer has called my mobile phone 6 times. I don't answer as I do not pick up unknown numbers.  I have my number on the National DNC list (a lot of good that does). I will be reporting them to the FCC next time. Until then, I have been told that other carriers offer a call blocking service for their customers. Why doesn't AT&T?  This should be a free service offered now that telemarketers have obtained mobile numbers.

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Jan 12, 2012 6:45:23 PM
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Smart limits is $4.99 a month.

It's a service AT&T provides to block numbers, to control usage on the line, and set limits.

 

It is your choice whether or not you want to purchase it, but if not I suggest you attempt to get more info about the telemarketers contacting you and file a complaint with the FCC.

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Telemarketers Calling Mobile Phones

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Jan 12, 2012 5:14:27 PM
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Devra wrote:

For the past 1-1/2 months a telemarketer has called my mobile phone 6 times. I don't answer as I do not pick up unknown numbers.  I have my number on the National DNC list (a lot of good that does). I will be reporting them to the FCC next time. Until then, I have been told that other carriers offer a call blocking service for their customers. Why doesn't AT&T?  This should be a free service offered now that telemarketers have obtained mobile numbers.



ATT does, it is just not free same as verizon, they charge also

 

"

Contact Verizon Wireless and add "Usage Controls" to your service plan. This service is not included in the base Verizon package, and costs about $5 per month as of the time of publication. "Usage Controls" is not strictly a call-blocking service, but it includes call blocking as part of a package that also lets you control usage allowance, time restrictions and trusted numbers. Add the service and wait for it to take effect, which can take anywhere from a few minutes to a few hours.

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Jan 12, 2012 6:45:23 PM
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Smart limits is $4.99 a month.

It's a service AT&T provides to block numbers, to control usage on the line, and set limits.

 

It is your choice whether or not you want to purchase it, but if not I suggest you attempt to get more info about the telemarketers contacting you and file a complaint with the FCC.

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Jan 22, 2012 6:54:08 PM
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I certainly agree with you. Blocking phone numbers should be free of charge. After all, it's a big part of customer service. Besides, it's not our fault telemarketers call people, even those on the DNC list. They should be fined for that, not us. 

 

 

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Jan 22, 2012 7:02:32 PM
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Edited by william12345 on Jan 22, 2012 at 7:04:22 PM

By the way, just in case telemarketers read these responses, I'm reporting you guys to FCC everytime you call me. I've been posting every phone number to http://www.callercenter.com. 

 


And don't be too confident when you're keeping your number private because I have a way to know who owns it. Maybe you're still operating right now.. But call me one time and I'll do all I can to put you out of business.

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Jan 22, 2012 7:08:59 PM
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Hate to burst your bubble, but Verizon does offer it for free.  Yes there is a package that includes it, but if all you need is call blocking, then yes it is free.  I had a person calling my daughters phone, even after being told she had the wrong number.  Called Verizon and they suggested I just block the number, which is free for I think 5 numbers.

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Jan 23, 2012 3:20:01 AM
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Droidrulez wrote:

Hate to burst your bubble, but Verizon does offer it for free.  Yes there is a package that includes it, but if all you need is call blocking, then yes it is free.  I had a person calling my daughters phone, even after being told she had the wrong number.  Called Verizon and they suggested I just block the number, which is free for I think 5 numbers.



Not according to their website - 4.99 a month per line

 

https://wbillpay.verizonwireless.com/vzw/nos/uc/uc_home.jsp

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Jan 23, 2012 7:26:50 AM
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Can't block the number if its coming in as "BLOCKED" or "UNKNOWN". That's the problem! I just saw a news report a few days ago where someone took it to the high federal level and they won against scavenger collection companies and telemarketers blowing up cell phones. Have to dig for the link again.... BIG plus for cell phone owners! WE pay for these seconds of time on the plans, not the telemarketers!

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Jan 24, 2012 4:01:25 AM
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As I said originally, yes there is the version that you can pay for that gives you more numbers, but Verizon gives you 5 FREE numbers.

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Jan 24, 2012 7:26:02 AM
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Droidrulez wrote:

As I said originally, yes there is the version that you can pay for that gives you more numbers, but Verizon gives you 5 FREE numbers.



got a link for that? have nnever seen it

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Jan 24, 2012 10:10:29 AM
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No I don't.  It's in our account tools when we log in.  Can't link to that.  I have one number blocked on my daughters line right now, and I'm not paying that $4.99 a month.  In addition to the 5 phone numbers, we can block 15 email addresses.

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Jan 24, 2012 10:14:32 AM
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Sorry couldn't find it earlier, but here is the information you wanted.

 

What are Spam Controls?

Spam Controls enable you to block unwanted messages. Spam Controls consist of two services, Call & Message Blocking and Internet Spam Controls. Verizon Wireless provides these free features to block certain phone numbers and Internet addresses from contacting you.

 

And the link so you can read it for yourself if you prefer.

 

http://support.verizonwireless.com/faqs/Features%20and%20Optional%20Services/spam_controls.html

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Feb 15, 2012 7:00:15 AM
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Edited by Phil-101 on Feb 15, 2012 at 12:10:44 PM

Update - I filed a complaint with the FCC on 1/15/2012.  The calls stopped for a while but are starting back up again.  Same phone number, calling 2-3/day.  I have written the FCC again and have continued to file complaints with the DNC.  This is a waste of time in my opinion.  AT&T should consider providing a call block service as part of our calling plan (at least for up to 5 numbers as Verizon does).  We pay for our service and should not have to pay an additional $5.00/month to call block.  In case anyone wants to know who the annoying phone number is for this telemarketer, it's 503-4***** and, when Googled, it comes up with thousands of complaints as a home security telemarketer.  If someone knows how to get the name of this company, I'd like to know.  I am extremely irritated that they managed to get my mobile phone which is suppose to be private.  AT&T, get with the program and give your customers (at the very least) a FREE limited call block service!!!  By the way, I also get calls from the following who also are reportedely from home security telemarketers (425-3***** & 360-5*****) - probably the same company just trying different numbers to "sneak" through.

 

[Edited to comply with Guidelines]

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Feb 15, 2012 7:04:05 AM
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Thank you for your input regarding Verizon providing a "limited" call block service for free.  I have posted an update to these annoying calls.  I would certainly hope AT&T considers providing the same service to it's customers but, I'm not holding my breath.

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Feb 15, 2012 12:07:03 PM
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Edited by Phil-101 on Feb 15, 2012 at 12:12:02 PM

Same here sent a complaint to AT&T, I am on the DNC (aggree with previous poster think the gov was hacked to obtain DNC list and I also filed at the www.callercenter.com to report
This is an infringement of our consititutional rights!
Here are a list of annoying numbers:
9712********

5026********

2025********

9093********

2025********

 

I'm afriad after emailing AT&T noting will be done about it

 

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Mar 20, 2013 11:34:26 AM
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I could not disagree more!  Why should I pay for this?

 

Blocking calls from abusers of the phone network should be something that AT&T just does.  These illegal operators ignore the DNC list and try to perpertrate scams on people who answer the calls.  Supposedly, the callers are making money on every phone call by getting a small slice of the charge when the callee requests a caller ID.

 

Do a little research.  Here's an example: http://www.callercenter.com/203-998-7000.html

 

Try your own search for the number of one of these telemarketing calls. 

 

I think that AT&T and other wireless providers should accept complaints from wireless customers about such calls.  If a phone number gets enough complaints, it should be banned from making any calls to wireless customers  -- and quickly.  Since the scammers fake the caller ID's, this could eventually block a lot of legitimate numbers.  AT&T should have the ability to identify and shut down abusive activity on its networks, regardless of the given caller ID and no matter where the calls are actually originating.

 

I'm willing to switch to any wireless service provider that actually does something about these illegal callers.

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Mar 20, 2013 1:47:08 PM
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mikeRmac wrote:

Same here sent a complaint to AT&T, I am on the DNC (aggree with previous poster think the gov was hacked to obtain DNC list and I also filed at the www.callercenter.com to report
This is an infringement of our consititutional rights!
Here are a list of annoying numbers:
9712********

5026********

2025********

9093********

2025********

 

I'm afriad after emailing AT&T noting will be done about it

 

[Edited to comply with Guidelines]


consitutional rights? where and how.

 

Sorry will stay with the federal and state run DNC organizations, at least they have procesute and fine laws in place and have hit the telmarketers that disregard that rule hard with fines.

 

The goverment does not need to be "hacked" to obtain that DNC list, by law telemarketers are required to purchase a copy of the DNC list from the federal organization and form each and every state that they make calls to, if the number that they call is on that list and a complaint is made the organizations take steps to handle it.

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Mar 20, 2013 3:09:42 PM
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I use a free app called Mr. Number. It's great. Blocks suspected SPAM automatically and you can block private or unknown or by area code or a host of options. It's cut my telemarketer calls from about 10 a month or more to sometimes 0.

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Mar 21, 2013 6:47:49 AM
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NC_Cell wrote:

I use a free app called Mr. Number. It's great. Blocks suspected SPAM automatically and you can block private or unknown or by area code or a host of options. It's cut my telemarketer calls from about 10 a month or more to sometimes 0.


Like I said I use DNC for state, federal cell and landline, cuts my junk calls down to 2 or 3 a month, and those are reported so they can be fined

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Mar 21, 2013 7:53:05 AM
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I have never received telemarketer calls on my AT&T cell, but I have recevied 2 or maybe 3 on my Verizon cell which used to be my unlisted, unpublished land line. I answered the calls and told the callers it was a cell phone and they never called back. I haven't received any more calls in at least 4 years, so apparently that solved the problem.

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Mar 21, 2013 7:58:34 AM
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DNC does not block any calls nor does it automatically report violators. And it is extremely rare that any violator ever gets fined. Been on DNC since its inception. Have filed countless complaints with feds and state authorities. Biggest current problem is offshore spoofers hacking a valid US number. Authorities are powerless, DNC is totally useless. Mr. Number does work, doesn't stop them but reduces by at least 90%, and it's free.

 

I wish this was La La land where Government was effective and Corporations cared about their customers. We could all just put on our plaid pants and checkered button-up shirt and get on our Goldwings and blissfully ride into the sunset listening to Lee Greenwood's greatest hit totally out of touch. But it's the real world.

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Mar 21, 2013 3:16:26 PM
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NC_Cell wrote:

DNC does not block any calls nor does it automatically report violators. And it is extremely rare that any violator ever gets fined. Been on DNC since its inception. Have filed countless complaints with feds and state authorities. Biggest current problem is offshore spoofers hacking a valid US number. Authorities are powerless, DNC is totally useless. Mr. Number does work, doesn't stop them but reduces by at least 90%, and it's free.

 

I wish this was La La land where Government was effective and Corporations cared about their customers. We could all just put on our plaid pants and checkered button-up shirt and get on our Goldwings and blissfully ride into the sunset listening to Lee Greenwood's greatest hit totally out of touch. But it's the real world.


I think 300K last year from state DNC violations is fairly decent, no one ever said that it that violators are automagicly reported, you do have to make some effort to follow through.

It is not much effort to "hack" numbers on current voip phone systems, takes about 15 seconds to change the displayed number on a outbound call, besides all you are doing with that link is filing a complaint

 

http://www.callercenter.com/

 

CallerCenter.com is a free consumer complaints board for reporting telephone calls.

After filing a complaint we suggest you also report the telephone numbers to the FCC.

 

the same exact that that going to the state or federal DNC sites does, also do not see anywher e where it states that your number is put on a dnc list, you still have to do that with the state and ferderal. have not had enough spam calls on any of my cell phones to vlidate the need of adding another app to a phone, seems like the dnc list is working for me.

 

You do what you feel you need to do, I will blissfully tour the country on my Goldwing and just not worry about it, you can keep wearing your plaid pants and checkered button-up shirts if you ride a wing, personally I prefer racing body armor a full face helmet and specialty riding boots. As far as listening to Lee Greenwood - I hope you enjoy it, I prefer Dead Kennedy's, Joan Jett and the Blackhearts way more then what you listen to.

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Mar 22, 2013 3:27:08 PM
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I was getting these calls so I picked up and said "Police station, is this an emergency?" They stopped calling.

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Mar 24, 2013 8:13:26 AM
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Interesting, got a link that shows verizon is sueing them? Can;t find anything is recent filings and the site you linked was updated on 06-Mar-2013. Would like to see a lot more detail on this then a blind link

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Mar 24, 2013 9:12:33 AM
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The FTC declared war on Rachael from Credit Card Services over a year ago declaring this telemarketer as "Public Enemy #1". States Attornies General joined the fight and promised this scam was going to be shut down. Internet anti-telemarketer sites were still logging complaints about Rachael as recently as last week (3/16/13).  Some people don't seem to have a real problem with telemarketers (1-5 month, etc.). I was getting more than 20-25 per month before acquiring blocking software (and other tricks).

 

The moral of this story is if you (for whatever reason) are a frequent victim of telemarketing, government intervention is NOT going to provide you relief. If you aren't a frequent victim then you have NO IDEA how annoying it is to us that are.

Re: Telemarketers Calling Mobile Phones WWW.THECARIBBEANCRUISESCAM.COM

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Apr 30, 2013 2:20:41 PM
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You can mark as many spammers as you want on Google Voice.  But just like Google fiber, the traditional telcos won't follow suit until competition begins to threaten their position.

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Apr 30, 2013 3:44:51 PM
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willmacdonald wrote:

You can mark as many spammers as you want on Google Voice.  But just like Google fiber, the traditional telcos won't follow suit until competition begins to threaten their position.


they mark them and 4 hours later they are back in business, a block of 200 DID numbers from any telco runs about 10.00 a month. To form a LLC is so easy now you can do it online for about 80 bucks. New LLC, new set of numbers abd right back in business. Major drawback to marking them, is once they get enough complaints and they switch numbers - those numbers are reassigned to other businesses, which you may or may not want to block.

Telco's have no enforcement abilities - the goverment does, state and federal DNC's list and complaints to them concerning the spammers is the only enforceable method, they recently started allowing cell numbers on the dnc lists, you have to remember to check them every year because if it is not they purge your number

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Jul 20, 2013 11:17:57 AM
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I have a free call blocker for my smart phone, search on available apps.   

 

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