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cmtate112's profile

Contributor

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2 Messages

Wednesday, July 30th, 2014 11:16 PM

LOST SIGNAL __ NO SIGNAL

For the past week we have been experiencing a "total loss of signal" meaning TV and Internet. 

 

 Also for the past several month my WiFi signal is very weak. I have call but all they do is reboot the system and tell me I need to up grade. When I ordered my service I was told I was getting the best. Now they say they have a faster service which I tried only to find it only works with direct connect and since my TV and Internet are WiFi I payed more for less. 

Former Employee

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4.9K Messages

10 years ago

Hello, cmtate112!

 

Thanks for posting. I'm sorry to hear your TV and Internet are down. We would be happy to look into this for you, so please click here to send our U-verse experts a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

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