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Posted Nov 14, 2009
6:57:00 PM
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I wan to change my Family plan to Individual plan.

Can I terminate my Family plan and use Individual plan instead? Right now I'm using Family plan for 3 or 4 months and I found that it's difficult to manage with another member in the plan. So I would like to change to Individual plan. Can I do it online? or I have to go to AT&T shop where I activate my phone number?

 

Thank you

 

 

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Nov 14, 2009 9:26:16 PM
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Are you the Account Owner of the Family Plan??  If so and you want to break up the Family Plan, each person/line on the plan will need to do an Assumption of Liability for their line, or to take over the rest of the lines on the plan.

 

If you're not the account owner, the account owner will need to go with you so you can do the assumption of liability for your own line.  You will need to pass a credit check and a deposit may be required.

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I wan to change my Family plan to Individual plan.

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Nov 14, 2009 7:06:38 PM
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call customer care

 


I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Re: I wan to change my Family plan to Individual plan.

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Nov 14, 2009 9:26:16 PM
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Master

Are you the Account Owner of the Family Plan??  If so and you want to break up the Family Plan, each person/line on the plan will need to do an Assumption of Liability for their line, or to take over the rest of the lines on the plan.

 

If you're not the account owner, the account owner will need to go with you so you can do the assumption of liability for your own line.  You will need to pass a credit check and a deposit may be required.

********************
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Re: I wan to change my Family plan to Individual plan.

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Nov 15, 2009 10:02:30 AM
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You may want to reference it as a Transfer of Service, or Transfer of financial responsibility.

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Nov 15, 2009 10:09:57 PM
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Yes, I'm Account Owner of the Family Plan. What is an Assumption of Liability?

There are only 2 people in my plan, I and my friend. 

 

Do I understand correctly that I can go to the Att shop where I activate my phone and terminate my family plan with everbody in the plan which is only two, me and my friend. I still can use the same number and the deposit is still in its safe place.

 

If I misunderstood something, please correct me.

 

Thanks,

 

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Nov 16, 2009 3:35:11 PM
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I believe what the suggestion was, was to split your account into 2 different accounts. so they would be both in your name but on different accounts, or you can have your friend take his number into his own name.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

Re: I wan to change my Family plan to Individual plan.

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