Contributor
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3 Messages
How to file a complaint and/or speak to superviso
I have had 3 different account #s, going on my 4th, and now a customer service rep is telling me I have to cancel this one and open a new one! I have talked to over 4 different people and was supposed to receive call backs from 2 supervisors on 2 different occasions and neither of them called back. I'm tired of explaining my situation over and over and I'm just fed up and at a loss of what to do now. Help!
ConnieClark
Contributor
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2 Messages
10 years ago
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @erickagm
I'm sorry you're having some issues with your service. You can send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy
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erickagm
Contributor
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3 Messages
10 years ago
home phone along with internet. I told them I didn't want hone phone so she
said she'd have to cancel my order, do a credit check again and open a new
account
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