01-18-2009 04:13:27 AM
Has anyone been able to connect this printer to the RG router. I'm not real technical with network stuff.
The printer has a menu for wireless set up. The printer can see the router and can select it, and enter my network key but I get a connection error with each try.
The brother FAQ says that the router must be set up for DHCP or the printer cannot connect.
Does anyone know if the router is set normally set to do this?
My lap top PC connects fine with the my router name and my network key.
The printer has 3 options for wireless set up as follows:
- If your Wireless Router or Access Point does NOT require Authentication with WEP Encryption press the up or down arrow key to select Open System. Press OK and then press the up or down arrow key to select WEP for the Encryption Type and press OK. Continue to Step 11.
- If your Wireless Router or Access Point requires Authentication with WEP Encryption press the up or down arrow key to select Shared Key and then press OK. Continue to Step 11.
- If your Wireless Router or Access Point requires Authentication with WPA Encryption press the up or down arrow key to select WPA / WPA2-PSK and then press OK. Select the Encryption type, TKIP or AES using the up or down arrow key. Press OK. Continue to the next step.
( Step 11 is the entering of the network key on the printer keypad)
Does anyone know which of the above I "should be" using? (I've tried all 3 none worked). I carefully typed in the network key as described above but no luck so far. If it is 3, should it be TKIP or AES.
I have not bothered to call tech support at AT&T or Brother, I know in advance how those conversations will go as each says it's the other guys problem. Thanks in advance for any help you can provide.
01-18-2009 04:31:12 AM
u will need the other passkey off the rg3800 sticker fwiw
|Channel:||4 (2427 MHz)|
|Authentication:||WPA-PSK or WPA2|
01-29-2009 07:38:14 AM
Thank you Randy, for the link and the information. I found the passkey on the unit. And I was able to connect the printer via the wireless.
03-17-2009 09:48:53 AM
03-23-2011 02:05:39 PM
Hi, I have a Brother wireless printer MFC-9320CW that won't communicate with my u-verse 2WIRE. Printouts sit in the computer's print queue unable to go to the printer. It used to work with my old router. Now that I have u-verse it won't recognize it even though the printer can connect to the network wireless. I will appreciate any suggestions. Thanks
05-26-2011 04:15:18 AM
This link no longer works.
I have the same exact problem with my MFC-885CW. I had AT&T DSL and it worked fine. Switched to Uverse yesterday and can't print now.
Please provide an updated link if possible. I am searching online for a solution and haven't come across one yet.
05-26-2011 04:54:39 AM
link = http://192.168.1.254/
THen click on the wireless icon
05-26-2011 05:30:44 AM
Thanks aviewer for your prompt response!
I was able to fix this by checking out the Brother manual online. Apparently I had to reset the printer to factory settings before trying to input the new values.
The previous AT&T DSL connection was an Open System with web encryption and Uverse required that I select WPA/WPA2-PSK with TKIP - just putting that out there in case it helps someone in the future. I kept trying to set up Uverse the Open System and the machine did say it was connected but it would not print.
Thanks again! I really appreciate that you all are so helpful.
11-23-2012 11:50:29 AM
My problem is slightly different.
Before U-verse I had the slipstream modem and a netgear 11N router. My printer which is wireless/wired was attached by USB to my main Dell desktop. I have 2 other dell desktops wired into router from my gaming garage. I have 2 laptops. Everyone could find the printer on the network and print.
Once I moved to U-verse and NVG510 router only the USB connected printer can print. No other desktops or laptops can even "see" the printer now.
To confirm the U-verse rg replaced both the slipstream modem and netgear router.
From the printer I have been able to use its control display and connect it the the NVG passing it valid wireless network credentials. I get a a big CONNECTED success message on the display. On the NVG I can see the IP and MAC address of the printer, bit its status is OFF.
My wireless setup is WPA/PSK and I can connect everything else in the house(ipad/iphone/tivo) w/o a problem.
I'm looking for pointers here.
1. Can I even get this network configured using this layout?
2. I am considering getting a wireless router and using the NVG just for gateway access and recreate my previous setup.
3. Am I smoking crack and its a simple configuration toggle that staring me in face.
Any help is appreciated. I have read all of the other postings on this in this forum and others over the last few weeks, and think the issue is with the NVG configuration.
Thanks for your time.
01-06-2013 03:26:04 PM
Update to my post:
I finally got it working. The solution was actually found in this forum: RESET PRINTER TO FACTORY SETTINGS
and then start a fresh install.
Seems this allowed the printer to obtain a DHCP address, which would not occure via wireless or wired, before.
Hope this helps anyone else in the same situation.