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Who do you contact to point out all the U-verse programmin g errors?
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02-18-2013 03:31:47 PM
Who does one contact at U-verse about all the program listings that are incorrect and quite confusing? There are a number of errors that repeat themselves over weeks at a time.
Is there even anyone to contact?
Re: Who do you contact to point out all the U-verse programmin g errors?
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02-19-2013 03:46:59 AM
AT&T gets it's guide information from a 3rd party vendor, there's really not much you can do about it.

Re: Who do you contact to point out all the U-verse programmin g errors?
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02-19-2013 06:36:50 AM
If you're talking about the programming guide errors on Nickelodeon, I remember them being asked about it a few years ago saying that they change up the guide at last minute and have errors for "strategic purposes".
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Re: Who do you contact to point out all the U-verse programmin g errors?
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02-19-2013 06:01:04 PM
LexProf wrote:
Who does one contact at U-verse about all the program listings that are incorrect and quite confusing? There are a number of errors that repeat themselves over weeks at a time.
Is there even anyone to contact?
You need to give examples of these so called errors and incorrect guide listings. I have not noticed any incorrect guide or program listings on the Uverse guide.
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Re: Who do you contact to point out all the U-verse programmin g errors?
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02-20-2013 07:06:43 AM
LexProf wrote:Who does one contact at U-verse about all the program listings that are incorrect and quite confusing? There are a number of errors that repeat themselves over weeks at a time.
Is there even anyone to contact?
Can you please provide examples that include Date and time. The channel and the show listed vs the show being broadcast.
Re: Who do you contact to point out all the U-verse programmin g errors?
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02-20-2013 02:12:05 PM
I agree that you need examples. I have found some stuff at the end of what is available (2 weeks out).
However, just because it comes from a third party doesn't mean that ATT isn't responsible to its customers for the accuracy of data whether it is 3rd party or not. I'm sure if there were a lot of errors from the 3rd party that AT&T would go to its vendor for better service.
If a part on your car breaks you go to your dealer and not to the original part supplier.








