Contributor
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1 Message
VPN just stopped working
I have 3 computers set up at home to VPN through my ATT Uverse. Last month after a long overdue vacation when I attempted to connect to my work computer using my VPN connection it would not connect. I tried all three computers and none would connect. One of the computers is a laptop which I used while on vacation and had been connecting just fine when logged on to the wifi at the vacation location. My IT department has checked and said that there is no problem on the network at the office and that it must be with my ATT router or connection. Has anyone else had their VPN just stop working. My internet connection through the same router is working just fine by the way.
I'm very frustrated and I need to work remote. Do I need a new provider???
ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi @Leedle,
I am sorry for the issues you are having with your VPN connection. I will be glad to investigate this for you. We will be sending you a private message to gather more information and work towards getting this issue resolved.
-David T
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mankit
Contributor
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1 Message
10 years ago
I have exactly the same issue. VPN was working before and just suddenly stopped working.
Please help.
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ksmith0068
Tutor
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4 Messages
10 years ago
Same issue here.
My guess is that somewhere in the network they are blocking the TCP/UPD ports. Nothing I've done with the RG has made any difference whatsoever.
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi @ksmith0068,
We have received your message and look forward to working with you to investigate this issue.
-David T
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chris.seely
Voyager
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1 Message
10 years ago
I have the exact same problem. I got back from a vacation and my VPN would not connect. It works fine at a friend's house who has the UVerse as well and at Starbucks. I also had ATT send me a new router, but the same issue persists. Has anyone found a solution to this?
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