05-12-2013 12:21:15 PM
For the past 3 months, my Uverse Internet is disconnecting every few minutes. I have tried all of the steps I can to resolve the issue, but no luck! So, after multiple support calls and technician visits...I am searching for answers to the issue in the Forums. I have loaded UVRealtime as suggested in other threads, and I am here to post screenshots.
Pleasse take a look and tell me what you think? Thanks!
05-12-2013 04:21:15 PM
Since you are getting all those errors, especially all the Link Retrains (you lose internet 2mins or so for each one) contact ATT Customer Care here:
Send them a private message and they should be able to give the help needed to solve your problems. They are available M-F 7am-10pm CST. This is not the regular CS/TS people, but the social media people that know the people to contact to get things done.
Include your account#, email address and a good phone # (land or cell) and time to contact you on. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more