04-10-2012 06:57:46 AM - edited 04-10-2012 06:59:07 AM
Yesterday I switched from Elite dsl to U-verse max (12 Mbps). Ran a speed test and only hit a max of 2 mbps if im lucky, and average around 1.6 with my wired pc. Uploading only .25 mbps and doesnt really change. Ran a ping test and had 0% packet lose, 0 ms jitter and a ping of 26 which is great. I only have the U-verse internet. Nothing else is connected or running.
Im using the Motorola NVG510 At&t sent. Not sure what is going on here. Ive searched high and low for any info, but most people with slow u-verse max were still getting a much faster download speed than just 2 mbps. Any ideas?
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04-10-2012 10:26:50 AM
If that doesn't work, I'd suggest a call to Tech Support as even though the download speeds are 'maximum's' and not guaranteed, and speeds may well vary from test to test - a little, you're getting no where near the speed I think you should be getting.
04-10-2012 11:52:48 AM
There is a diagnostic page on the NVG that will show your line rate both up and down. Since I don't have that modem, I'm not real familiar with how to get to it. Start at http://192.168.1.254 and wander around until you find it.
Anyway, that information will tell you whether your speed issue is due to your line conditions or something else entirely.
04-11-2012 11:13:05 PM - edited 04-11-2012 11:25:33 PM
|Downstream Sync Rate (kbps)||1787|
|Upstream Sync Rate (kbps)||288|
|SN Margin (dB)||6.0||9.2|
|Line Attenuation (dB)||71.0||44.2|
|Loss of Signal||0||0|
|Loss of Frame||0||0|
04-12-2012 12:39:46 AM - edited 04-12-2012 01:06:04 AM
Wow, changed my filter configuration and am now downloading around 10 mbps, and getting almost 1 up.
04-12-2012 12:56:36 PM
04-12-2012 03:28:40 PM
11-24-2013 02:05:49 PM
What exactly was the "change" to your filters that you performed? I just upgraded to Max, and things actually feel slower, though I haven't done any speed tests. Thanks
12-20-2013 07:23:10 PM