Tracking number of voice minutes used

[ATMILANO]

Is there a way to determine how many minutes you have used of your allotted 1000 minutes?

[torgrot]

If you go to your u-verse account manager page and select bills and then u-voice bills on the right side of the screen it will take you to a page that shows the minutes used in the current billing period.

torgrot

[spd2demun ACE - Master]

This should be available from the TV, or maybe something they can/will add later?

[ATMILANO]

Thank you.  I have found that and it lists each call and the number of minutes used by call.  Doesn't appear to keep a running total anywhere for the month.

[paelzer]

Can anyone tell me if the 1000 minutes are outbound only or both outbound and inbound minutes?

[Ender519]

It's both, just like a cellphone.

[elnoralouisa]

I'm brand new here.  Still four weeks until I get Uverse (first time an afternoon appt is open).  So, you are saying it's BOTH ways for the 1000 minutes?  And five cents per minute over that even for local calls?  Wow!  I guess a log is very necessary!  Right now, I have my long-distance friends call me, but I guess that will not be an advantage now.

[torgrot]

I am not sure that it is for both ways.  I haven't found it specifically, but all of the billing documentation refers to making calls.

torgrot

[showtime48 ACE - Guru]

is their a certain phone number that covers just uvoice?...

[Pineboy]

Regarding how minutes are charged I copied and pasted this from one of the help pages on the AT&T site:

Question: Am I charged per minute for calls that I receive from non-AT&T U-verse Voice customers?
Answer:  With AT&T U-verse Voice service, you do not incur a charge for receiving calls.   For more information on AT&T  U-verse Voice, please visit our support site.