Microsoft Outlook

[robert1000]

I have tried all the advise in this forum and two chats. I cannot get outlook 2007 to work. Time to switch isp's

[robert1000]

I am shocked uverse want us to pay to get help with  this crappy service. I cannot get outlook 2007 to send /recieve even though the resolve tool says it is fixed. Some tool  error code 0X80040154

[aviewer ACE - Wizard]

robert1000 - You do not need to change ISPs. Just decouple the e-mail -

Open a gmail account. In gmail download your stuff from att. In att settings - forward mail to gmail. Set up gmail in outlook.
Join the crowd.

[Computer-Joe]

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robert1000 wrote:

I am shocked uverse want us to pay to get help with  this crappy service. I cannot get outlook 2007 to send /recieve even though the resolve tool says it is fixed. Some tool  error code 0X80040154

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Is the account set up as a webmail account or a POP account?

Is it not accepting your password?

What "resolve tool" are you referring to, is it the Mr. FixIt tool? If so, try uninstalling the FixIt tool and reinstalling it. When you go to reinstall right click on the file and choose "run as administrator".

__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

[robert1000]

Its a pop account and the web mail works ,the cell phone works and outlook 2007 will not send or receive. I spent all day yesterday trying to find a fix and delting the acount and reentering all the info to no avail.

Att is dropping the ball. I already called the cable people to get this worthless crap out of here.

[Computer-Joe]

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robert1000 wrote:
Its a pop account and the web mail works ,the cell phone works and outlook 2007 will not send or receive. I spent all day yesterday trying to find a fix and delting the acount and reentering all the info to no avail.

Att is dropping the ball. I already called the cable people to get this worthless crap out of here.

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Is it not accepting passwords?

If so, another fix I found was to reset your Winsock Catalog.

Go to your "Start Menu" ---> "Accessories", find the icon for "Command Prompt". Right click the icon and choose "Run As Administrator"

When the command Prompt window opens, type the following:  netsh winsock reset catalog 

then hit "Enter", then reboot.

__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

[oufanindallas]

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robert1000 wrote:
I have tried all the advise in this forum and two chats. I cannot get outlook 2007 to work. Time to switch isp's

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Seriously, you're going to switch because you can't get a 7 year old mail program to work?

Check the support site here. Also according to that website if you signed up after 6/11/11 you will not be able to use a mail client, only your online email account.

That being said, I was just able to add my new email account to Outlook, but I'm using Outlook 2010.

[gregzoll_1]

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aviewer wrote:
robert1000 - You do not need to change ISPs. Just decouple the e-mail -

Open a gmail account. In gmail download your stuff from att. In att settings - forward mail to gmail. Set up gmail in outlook.
Join the crowd.

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And how is that going to fix the OP problem?  Really need to quit telling people to open up a gmail account and forward their ATT email to it, vs. just explaining to them how they can make Outlook to work with @att.net email accounts.

[gregzoll_1]

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robert1000 wrote:

I am shocked uverse want us to pay to get help with  this crappy service. I cannot get outlook 2007 to send /recieve even though the resolve tool says it is fixed. Some tool  error code 0X80040154

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If you would have gone to microsoft.com and did a search on the error, you would have gotten these results http://search.microsoft.com/en-us/results.aspx?form=MSHOME&setlang=en-us&q=outlook%202007%20error%20...

[aviewer ACE - Wizard]

gregzoll_1 - It is not about fixung a problem. It is about choices. These people feel trapped and desperate. Once they know they are not trapped, they no longer feel desperate

[gregzoll_1]

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aviewer wrote:
gregzoll_1 - It is not about fixung a problem. It is about choices. These people feel trapped and desperate. Once they know they are not trapped, they no longer feel desperate

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I see it as leading people to the competition, not helping them.  And no, they are not trapped or feel desperate.  What you have, is those that have difficulty trying to setup their email accounts with Outlook, without knowing how to do the setup, which are really easy to find and understand.

Telling them to go setup a gmail account and forward all of their att.net email actually makes the problem harder, not easier.

[aviewer ACE - Wizard]

gregzoll_1 - From my perspective I am preventing them from going to he competition. They are threatening to leave the paying part because they have a problem with the free part.

Some may like it, some may not. They can choose how to do it.

My choice includes - sbcglobal.net, 2x att.net, me.com & gmail.com

[gregzoll_1]

<Shakes head>