AT&T Community Forums

Monthly limit on U-Verse Voice minutes / charges?

In light of recent phone fraud and large liabilities resulting therefrom, I want to be able to set a monthly limit to the number of minutes and/or calling charges for my U-Verse Voice account. Ideally the limit would be something I could set and re-set from the AT&T website as desired. But it would prevent phone hackers from running up huge phone bills that I may be liable for.

Or does AT&T limit its customers' liability for such fraud?

Responses

mibrnsurg

Expert

•

20.4K Messages

9 years ago

@fmyhr14 wrote:

In light of recent phone fraud and large liabilities resulting therefrom, I want to be able to set a monthly limit to the number of minutes and/or calling charges for my U-Verse Voice account. Ideally the limit would be something I could set and re-set from the AT&T website as desired. But it would prevent phone hackers from running up huge phone bills that I may be liable for.

Or does AT&T limit its customers' liability for such fraud?

Guess you didn't read where the big companies (ATT) credit any fraudulent calls and have programs to prevent such things from occuring in the first place.

That company in the article was using some small company to save money, but in the end they might be stuck paying. 😉

Chris
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