01-31-2013 08:25:23 AM
Have had the app on my iphone for a long time, with no problems whatsoever. Last night, I went to my guide to set up a recording on USA HD (1124) only to find that USA HD was not in my guide/Browse listing. Since then, I've found some other channels that are listed in the Stand Def, but are missing in my HD listing. It;s not just the one Iphone that is having problems, since then I've found that they are missing on my Ipod also. All the missing channels are subscribed to and they are present on the TV and on the Guide from the Set top box. I've unloaded the app, and reinstalled it. I've cleared the cache and the problem is still present. All missing channels were there last week before I did the infamous Apple IOS Update. Any Ideas?
01-31-2013 11:35:31 AM
I think those channels are currently missing from the Web Remote Access (WRA) and the U-verse mobile app. It's nothing on your end. It's an issue that AT&T needs to address.
01-31-2013 04:58:12 PM
On the AT&T HD lineup online, I noticed that the USA HD channel was not listed, but on the U-Verse tv guide it is. I was browsing the online guide to record in the future and could not find the USA HD channel. How many other channels are missing???
01-31-2013 06:33:08 PM
What exactly are you trying to record in the future. You can advance up to two weeks on the guide on your TV.
01-31-2013 07:23:18 PM
"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!
Stimpy: So what'll happen?
Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
01-31-2013 09:14:07 PM - edited 01-31-2013 09:15:26 PM
Same problem here. Do not contact the support they dont have any clue how does it work. They told me to contact apple they will fix it......lol
i also miss 1124 USA HD in the list
02-01-2013 03:24:35 AM
Are you sure that you are paying for the package, or that someone has not hidden those channels? What happens if you tune to the 1000 channel for USA on your Set-top or DVR?
It's a known issue that after the east/west split of USA and Syfy that the WRA for many folks is messed up.
02-02-2013 07:11:49 AM
The Guide is not listting all of the channels (SYFY, HDTV, etc.). Some show in SD but not HD. They don't show in Search or only list the SD channel.
I had this problem a couple of years ago and found an alternate WRA address that solved the problem but can't find it now. I'm not sure if this is the orignal address I used or the 2nd one but it is what I am now using.
I've Refreshed the page, deleted everything in Internet options, etc.
If anyone has a link to an alternate address I would appreciate it.
02-02-2013 07:21:32 AM
Yes, this has been mentioned several times in this forum. A quick search would have revealed that.
02-04-2013 08:19:15 PM
Set the recording from you TV.
SyFy 1151 as well ... how annoying, not being able to program a HD show, only SD. Even a search for the show will only bring up the SD listing.