06-03-2013 02:32:03 PM
My internet has been randomly dropping or spiking up then back to normal after 3-4 seconds. Can't stand playing games and having to deal with this. As well as that, can hardly even skype with someone without it lagging.
I have a 12mbps/1up package deal.
06-03-2013 11:20:38 PM
Contact ATT Customer Care here:
Send them a private message and they should be able to give the help needed to solve your internet problems. They are available M-F 7am-10pm CST. This is not the regular CS/TS people, but the social media people that know the people to contact to get things done.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right, in case they replied this way. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more