12-29-2012 06:46:48 PM
Hello, Me and my father moved into a new house a few months ago and we not had any bad experiences with ATT internet until now. I don't know if you or anyone in ATT has any knowledge about online video games, but I my self own a ps3 and often play call of duty. I am wirelessly connected to the router just a room away from mine. And lately I have not been able to stay in an online game, I will get kicked out or time out due to lack of connection. And when I am able to stay in a game it is with much lag and a very low connection and becomes unplayable. I have tried turning off other items in the house such as laptops that use internet to see if that helped, but to no avail. I did not have this problem just a month ago. Please if you know anything that would help or what may be the problem get back to me, thank very much.
12-30-2012 10:46:42 AM
I would check performance from one of your wire-connected PCs using SpeedTest.NET or similar. I would also visit www.uvrealtime.com from a windows PC and download,install and run the tool from there. Post screenshots of the IP Profile, Error and Bitloading tabs and let us have a look.
12-30-2012 08:08:17 PM
Your screenshots from UVRealtime.com indicate pretty decent conditions.
Try doing speedtest.net from your wired PC now and see what you've got. Also, let's have a look at your Interfaces tab, too.
12-30-2012 08:24:47 PM
From my wired computer on speed test.net I had a 1.76 mbps download and a .71 mbps upload, I don't know what that means to be honest with you, The server i tested from is only A mile away from my house
12-30-2012 08:31:26 PM
One thing that stands out at me is that you've sent over 10 GB of traffic up to the Internet from your home in the past 3 days. Depending on how that is bursted, what you may have been running into is an issue with how well the 2WIRE holds up when a lot of traffic is going up, though I note that you've said you've worked to eliminate other sources of traffic while you're playing. Online backups, bitTorrents and PC games that share updates with other players are typical problems here.
You might want to leave the PC running UVRealtime connected while you play and see what the typical flow is.
Do you know what HSI speed you're subscribed to AT&T for? 1.7 Mbps down is a little low. .7 up isn't too bad for the lower speeds (like 3 or 6). At 12 Mbps or 18 Mbps down, you should get 1.5 Mbps up.
Geographic closeness of a Internet server may or may not be all that important, depending on how the traffic gets from your home to it. One that is far away has minimum limits that physics won't allow to be breached, but closer machines may have routes that make them slower than one half way across the continent.
12-30-2012 08:40:25 PM
Thanks alot btw for helping me out with this.
See the odd thing is I've uses speedtest before about 2 times a month, and just last month I was getting on average a 3 download speed, and all of the sudden it's dropped, do you think this could mean that something went wrong with my router? And no I do not know what we are subscribed for but i will find that out
12-31-2012 07:11:39 AM
also, how do i delete that post with my ip and mac in it.. that is a fail on my part
The moderators took care of that for you.