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Posted Jan 12, 2014
2:08:05 PM
How do I get rid of SD channels completely?

I don't ever want to view any SD channels ever again. I've had an HD TV for over ten years now...it's time to move on, but I can't. Uverse keeps getting in my way. Here's how:

 

1. I remove all SD channels from the guide but UVerse keeps adding more channels, including ones that I can't hide. This is a battle I'm losing. No matter what I do, I keep seeing SD channels in my guide. To make matters worse, they are at the top of the guide. 

 

2. The mobile app doesn't remember the HD setting so it inevitably shows me SD shows. When I'm on top of my game, I remember to hit the Filter button and tap "HD Channels Only" so I'm good. 25% of the time (100% during NFL playoffs), I'm dumb and forget to do that so I record SD channels. 

 

AT&T, PLEASE give me the option to disable SD everywhere. I don't want it anymore.

 

Failing that, could you at least have the app remember the setting so I don't have to select it every time?

 

Am I the only one?

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Jan 12, 2014 2:31:19 PM
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ACE - Master
I agree that the HD channels should be the primary, easiest to view channels and there should be many customer settable options that persist.

All I can offer on number one is - use favorites - You may not even want all HD in your favorites. Because you add channels to favorites, there are no new ones added by at&t. The downside is the dispaly requires Menu - Down arrow - Down arrow - OK
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How do I get rid of SD channels completely?

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Jan 12, 2014 2:31:19 PM
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ACE - Master
I agree that the HD channels should be the primary, easiest to view channels and there should be many customer settable options that persist.

All I can offer on number one is - use favorites - You may not even want all HD in your favorites. Because you add channels to favorites, there are no new ones added by at&t. The downside is the dispaly requires Menu - Down arrow - Down arrow - OK
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Jan 12, 2014 3:03:27 PM
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Tutor

I think if they fixed the mobile app to only show HD it would solve most of the problem for me. I try to avoid the guide unless I really have to use it.

Re: How do I get rid of SD channels completely?

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Jan 13, 2014 6:36:22 AM
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ACE - Master
Edited by dhascall on Jan 13, 2014 at 6:36:39 AM

Aren't there still some SD-only channels with no HD counterpart?

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Re: How do I get rid of SD channels completely?

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Jan 13, 2014 6:42:30 AM
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ACE - Master

Some the Encore channels don't have HD counterparts. 

 

Here in Dallas, we get ME-TV and there is not HD version of that.  Also LOGO is SD only at this time.

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Re: How do I get rid of SD channels completely?

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Jan 13, 2014 7:03:36 AM
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ACE - Professor

Two channels that I can think of that U-Verse does not have in HD are NASA and The Military Channel. St. Louis local channels 24 and 46 do not have HD counterparts, also.

 


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Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
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Re: How do I get rid of SD channels completely?

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Jan 13, 2014 8:14:20 AM
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ACE - Master

dwinth wrote:

Two channels that I can think of that U-Verse does not have in HD are NASA and The Military Channel. St. Louis local channels 24 and 46 do not have HD counterparts, also.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.


And that is my point.  Why anyone would want an HD only option is a bit odd, when not all channels have an HD counterpart.

 

While I do like U-Verse's "add 1000" channel numbering plan, I would like to just have one channel, and as an option, you would toggle between HD and SD versions.  Say ESPN is 602.  When you enter 602, you are taken to the HD channel by default, on an HD TV.  This could be set as an option.  My wife is old school and starts her surfing at 4, then 6, and so on before hitting HGTV on 450, lol.  That will ensure that she is watching in HD, regardless where she starts. :smileyhappy:

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Re: How do I get rid of SD channels completely?

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Jan 13, 2014 10:29:49 AM
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Tutor

If there are, I don't want to watch them.

Re: How do I get rid of SD channels completely?

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Jan 13, 2014 10:32:51 AM
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Tutor

Not sure if you actually watch those SD channels on an HD set, but the content would have to be amazing to make it worthwhile. It's such a bad experience. If folks want to watch SD channels that's up to them...I just want a way to completely ignore them. If I miss an SD-only channel, so be it. They should really switch over to HD.

Re: How do I get rid of SD channels completely?

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Jan 13, 2014 11:43:31 AM
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ACE - Master

MrSchmidt wrote:

Not sure if you actually watch those SD channels on an HD set, but the content would have to be amazing to make it worthwhile. It's such a bad experience. If folks want to watch SD channels that's up to them...I just want a way to completely ignore them. If I miss an SD-only channel, so be it. They should really switch over to HD.


Yeah but even in 2014, some shows and commercials are still shot in SD.  I just don't understand.  

 

As far as SD on an HD set, we do record some shows in SD, just to keep the DVR space down.  They look decent on my plasma set but bad, bad,bad on my LED set.  

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Re: How do I get rid of SD channels completely?

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Jan 13, 2014 4:16:21 PM
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ACE - Master

MrSchmidt wrote:

Not sure if you actually watch those SD channels on an HD set, but the content would have to be amazing to make it worthwhile. It's such a bad experience. If folks want to watch SD channels that's up to them...I just want a way to completely ignore them. If I miss an SD-only channel, so be it. They should really switch over to HD.


I guess that's just a matter of opinion. I personally watch 95% of my shows on HD, however there are times when I'm recording more than one or two shows that I HAVE to watch SD. And yes, there are shows that on SD channels that I watch as well. Are they as great as HD, no, but not unwatchable.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Jan 23, 2014 5:52:14 PM
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Contributor

So the community approved solution is there is nothing that can be done???  I have been trying to get an all HD selection for the last 8 years. My past provider didn't have any content that wasn't available in an HD broadcast but they still had all of the SD crap taking up space.

 

Bill

Re: How do I get rid of SD channels completely?

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Jan 23, 2014 6:22:21 PM
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ACE - Master
BillD64 - Can you be more specific about how SD takes up space & gets in your way? I never tune to an SD channel, so as far as I am concerned they do not exist. I never had one jump in front of my bus.

Then there a few million folks that do access SD channels & they should be able to do that.

Seems like you are at one extreme & I am at the other with a few million in the middle. Reminds me of the expression - There is no reality. Only your perspective and my perspective.
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Re: How do I get rid of SD channels completely?

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Jan 23, 2014 7:28:12 PM
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ACE - Professor

I do not understand why SD channels are a problem in the first place. The way U-Verse is set up, you can start at Channel 1000, do all of the surfing of channels that you want to, and never ever see an SD channel.

 

If the HD channels were interspersed with the SD channels, then, yes, it could be a problem, but that is not the case with U-Verse.

 

People are making a huge issue in their mind out of something that does not have to be a problem due to the way the channels are set up.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Jan 23, 2014 10:30:58 PM
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You have to look at the big picture. There are millions of people who have purchased HDTVs as that is all that could be purchased for the last 7 or 8 years. Many of them have no idea what it takes to receive an HD signal over cable and just wonder why their pictures have gotten worse since upgrading to the new HD sets. Others, have no idea what they are watching on their sets and are amazed when somebody walks in the room and changes the channel from SD to an HD channel and the picture drastically improves.  I have seen this many times in my own family with my mother who is now 96 and who has had an HDTV for the last 6 years. The assisted living center she lives in supplies basic Direct TV which is all SD (including local channels broadcast in HD) and so the TV is just sitting there showing blurry pictures running SD crap. She pays $5500 a month only needs basic HD cable but can't get it from Direct TV without paying an additional $50/mo and getting into the confusing mess of the same program being shown in SD and HD on two different channels.  Then you have the so called hip with electronics younger generation who really don't seem to know anything about new technology and are watching their football games on SD. When asked why they aren't watching the broadcast in HD (with a nice wide field of view) they just look confused until somebody changes the channel.

 

Dumping stuff that doesn't need to be there frees up bandwidth so they can provide basic HD to the millions of people who have HDTVs but can't afford to pay the high costs of having the so called free HD broadcasts delivered to their homes. Stops the confusion of the masses and moves us past the crap age.

 

Bill

Re: How do I get rid of SD channels completely?

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Jan 24, 2014 4:01:00 AM
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ACE - Master

BillD64 wrote:

So the community approved solution is there is nothing that can be done???  I have been trying to get an all HD selection for the last 8 years. My past provider didn't have any content that wasn't available in an HD broadcast but they still had all of the SD crap taking up space.

 

Bill


I don't feel that SD is crap. I have a 5 year old son in the house who watches the cartoon / kids channels in SD, it's not like he knows he's watch Teen Titans in SD as opposed to HD.  The military channel is SD which I happen to watch. There are times when I recording two or three shows at once and others in the house are required to watch SD.  It doesn't take up any extra space and there are still those that have tube TVs that aren't HD capable. You don't want to see them, that's your perogative, you have two choices,

1) Hide the SD channels  Menu -> Options -> Channel Options -> Hide Channels

2) Start your channel surfing on channel 1000

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Jan 24, 2014 5:22:33 AM
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ACE - Professor

BillD64 wrote:

So the community approved solution is there is nothing that can be done???  I have been trying to get an all HD selection for the last 8 years. My past provider didn't have any content that wasn't available in an HD broadcast but they still had all of the SD crap taking up space.

 

Bill


The way people are on this forum, if you take away all of the SD channels, there will be a huge uproar, more so than people like you who are complaining that they are still there. I do not watch the SD channels, generally, but I would be unhappy if they were taken away. I do watch The Military Channel once in a while.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Feb 4, 2014 8:41:14 PM
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Mentor

I found your post amusing and a bit uninformed. ALL providers include both SD and HD channels for many networks. Several reasons why. Transmission of HD channels can go down at the source or anywhere on their path to your home. Example NBC with the upcoming Olympics. If U-verse only offered NBC in HD and for whatever reason that signal was lost at the source even for just a few minutes you'd be out of luck and no doubt U-verse would get tens of thousands of complaints.

 

 

Re: How do I get rid of SD channels completely?

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Feb 4, 2014 9:38:40 PM
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ACE - Professor

As I mentioned in another thread, if U-Verse got rid of all of the SD channels, then there would be no chance that U-Verse could have sub-channels if that policy would ever change. You cannot have it both ways.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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Feb 5, 2014 6:41:16 AM
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Scholar

If you get rid of the sd channels would you not loose one of your 4 feeds.  If I am not incorrect of the 4 feeds only 3 can be in hd.  Also if you get rid of sd everyone will loose a lot of channels that are sd only.  I do not see any problem all you have to do is put a 1 in front of the channel you are watching and if there is an hd counterpart it will change to the hd channel if there is not an hd channel it will stay on the channel you are watching.  That makes more sense to me than trying to figure out what channels are in hd.  I do not watch based on channels I watch based on programs I want to see.  I do check when I change to the sd channel to see if it has an hd channel by putting a 1 in front of the channel number and if the channel is in hd it will switch to that channel.

Re: How do I get rid of SD channels completely?

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Feb 5, 2014 7:15:17 AM
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ACE - Master

db821arc wrote:

If you get rid of the sd channels would you not loose one of your 4 feeds.  If I am not incorrect of the 4 feeds only 3 can be in hd.  Also if you get rid of sd everyone will loose a lot of channels that are sd only.  I do not see any problem all you have to do is put a 1 in front of the channel you are watching and if there is an hd counterpart it will change to the hd channel if there is not an hd channel it will stay on the channel you are watching.  That makes more sense to me than trying to figure out what channels are in hd.  I do not watch based on channels I watch based on programs I want to see.  I do check when I change to the sd channel to see if it has an hd channel by putting a 1 in front of the channel number and if the channel is in hd it will switch to that channel.


The number of feeds you get is not dependent on SD vs. HD.  Everyone gets 4 regardless if they have HD (U400) or pay the HD fee (<U300)

 

The only caveat is how many of those HD feeds can be recorded in HD vs. SD.

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Re: How do I get rid of SD channels completely?

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Feb 11, 2014 9:38:46 AM
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Teacher

If I read the original post, he is not saying get rid of SD channels.  He is only saying to have a savable setting for the Guide and the mobile app that tells it to display only HD channels.  Anyone that still wants to see SD just would not select that setting.  The setting needs to be savable so that it does not need to be selected each time you turn on a receiver or open the web app.

 

I only watch HD myself and everytime I bring up the guide, the first thing I have to do is change to a channel above 1000.  With the remote problem of double presses and delayed presses, it sometimes takes several tries to do this.  I could create favorites, but as I understand, this has to be done on every receiver, you can't just create one favorite list that can be used by all receivers.  I have seven receivers (including the DVR) so this is not pratical.

Re: How do I get rid of SD channels completely?

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Feb 11, 2014 10:02:27 AM
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ACE - Master
Edited by aviewer on Feb 11, 2014 at 10:22:36 AM

jamesteixeira - I feel similarly about being able to access HD. I guess, you & others are hampered by others accessing SD channels on "your " TV. I hardly ever access SD & no one else watches "my" TV, so the guide is almost always in the HD range.

I did come up with a suggestion for moving the guide from the SD range to the HD range. Instead of entering a specific channel enter 999. There is one less button push and 9 seems to be better accepted than some. This will position you at the start of the HD channels, where the broadcast channels are - followed by cable channels.

If you want to watch a channel that is HD and pick up the HD guide from that, then you are stuck entering the full digits. If there are blank channels ahead of it, you may be able to make it work better by entering one of those. U-verse does not fail an invalid channel, it goes to the next highest.

I would really like to see a "favorite channel " button that triggers the STB to select that pre-specified channel. One command as opposed to a remote generating the channel numbers automatically.

You should try Favorites - at least on your main TV. I had avoided it because it does not have one button access. But, I have gotten used to it.

To add a channel to favorites - click enter/zoom, select add to favorites.
To view favorite guide - Menu - 2 down arrow - OK

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

[ Edited ]
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Apr 25, 2014 8:28:11 PM
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Contributor

This says it's solved but I disagree.  Having to click 5 buttons in order to get to your favorites is not a solution to the problem of wanting to permanently delete the ENTIRE list of SD channels that you don't need.  AT&T this seems like a really simple system update that is possible with a little program tweaking.  If you would like to hire me to add this feature to your Uverse, I would be happy to do it for discounted service. Call me.

Re: How do I get rid of SD channels completely?

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May 7, 2014 1:44:06 PM
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Mentor

This is basically what DirecTV does.  A channel (SD and HD) are assigned the same channel number...you simply go into settings and select "Hide SD Channels".  It only hides an SD channel if an HD channel exists...otherwise, it keeps the SD channel in the guide.  The thing that is most enjoyable is that both SD and HD have THE SAME CHANNEL NUMBER...none of this "add 1000" or "all HD channels at the bottom of the guide" stuff.

 

Hopefully, IF the merger happens, AT&T does not screw up this great DTV feature...and actually implements it on their UVerse solution.

Re: How do I get rid of SD channels completely?

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May 8, 2014 3:55:10 AM
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ACE - Master

The only issue with hiding all SD channels, if you are recording too many HD you won't be able to watch anything.  I personally don't care if SD channels are showing since I have a 5yo who doesn't care if Paw Patrol is in HD and a wife who doesn't care if RHONY is in HD or SD.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How do I get rid of SD channels completely?

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May 8, 2014 5:43:22 AM
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Employee

What merger?

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Re: How do I get rid of SD channels completely?

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May 8, 2014 6:08:37 AM
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ACE - Master

Fox Mulder wrote:

What merger?


Not so much a merger as ATT acquiring Direct. 

 

http://money.cnn.com/2014/05/01/investing/att-directv/

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Re: How do I get rid of SD channels completely?

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May 8, 2014 6:47:24 AM
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Employee

interesting!!

 

Thanks!!

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: How do I get rid of SD channels completely?

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May 8, 2014 6:57:43 AM
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ACE - Master

skeeterintexas wrote:

Fox Mulder wrote:

What merger?


Not so much a merger as ATT acquiring Direct. 

 

http://money.cnn.com/2014/05/01/investing/att-directv/


Right.  I do think folks, even in the press, get "merger" and "acquisition" mixed up BUT if it happens, there will be some sort of merging of business lines, at some point.

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Re: How do I get rid of SD channels completely?

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