05-08-2013 07:17:18 PM
Currently I have the 2wire router. Honestly my 2meg dsl connection was working better than this junk. First i had to set it to static ips cause the dns service couldnt handle more than 6 devices. I have a 18mb u-verse connection and a router that cant handle everybody in my house. I have inconsistant lag spikes through a wired connection and drops on all the wireless devices at random times. T.V. and phone work fine but the internet is awful. Att has replaced the router twice due to the dns issuses but none of the replacements have fixed it plus I now have this lag issue and drops. I just want a router that can handle the connections preferably a 10/100/1000 wired connection.
On a side note is there a service that gives more than 1.5 up cause its not cutting it for streaming games.
05-09-2013 01:45:13 PM
Inconsistent lag spikes can be a variety of factors including a bandwidth issue since QoS priority on a simple scale is VoIP, IPTV, then HSIA. If you're on a 19Mbps or 25Mbps profile, this may be the cause. It may also be an issue with the WAN connection from the RG to the VRAD.
All of ATT's VDSL2 routers are 10/100. ATT's specifications for RG's from 2Wire/Pace do not include 1Gbps LAN ports at this time.
1.5Mbps upload does cut it for all popular online games that I've ever played as well. Please elaborate on this comment or list a game...
I'm not saying you're not having issues, I believe that you are scapegoating your issues to the RG however.
I'd recommend downloading inSSIDer to troubleshoot your home wireless issues, and UvRealTime at www.uvrealtime.com so we can help you troubleshoot.
05-09-2013 06:26:36 PM
For the record: 24/3 (yieding 24 Mbps down and 3 Mbps up) is the highest U-verse HSI offering, but you have to have a VDSL2 connection that has the underlying bandwidth to support it (i.e. the 32/5 profile). However, as bauwls says, this should not be necessary.
Keep in mind that the 2WIRE router handles upstream saturation poorly, so that if you are doing something (e.g. online backups, P2P game patch distribution employed by many games now) that is consuming all of your bandwidth up, that can make your over all Internet performance poor.
05-09-2013 07:17:39 PM
I receive lag spikes across all computer devices which has now become a consistent 10mins no lag about 20-30mins of +400ping in league of legends(California hosted) +550 on a Minecraft server(local Miami hosting) 300-1000ping on Wow (Georgia hosted) and awful skype signals across any distance in calls even next door. I would usually receive around 100ping on most everything, which I've come to find from other gamers is due to the way Att does signal routing, which is playable.
The upload issue is concerning video streaming from my computer which I've been able to do 720p(with frame drops about every 10-15 mins) but not 1080p. I have no issues recording offline or within lan networks. Computer performance is not the issue.
I disable all applications from background downloading. I have not changed anything on the network or updated any software that could be causing the issue.
05-09-2013 07:22:14 PM
I have two kids that simultaneously play League of Legends on my U-verse 12 Mbps down / 1.5 Mbps up connection, without issue, so I think 1.5 up should handle that.
YouTube streaming can be a whole different issue.
Since it appears you have a 2WIRE 380x RG, could you Please download UV Realtime, install it, run it and post screenshots of the IP/Profile tab, Bitloading tab, Error Table tab, and Coax/HPNA tab. Oh, and when things are slow, get one of the Usage tab as well.
To post screenshots in the forum, reply to this post and use the Insert/Edit Image button (it looks like a tree) in the post editor. One of us will look at your information and let you know what we think.
05-09-2013 07:57:25 PM
Coax/HPNA tab will have to wait for everybody to be off the tv's
Usage tab displays data collections is not active
The upload issue is in relation to me streaming video from my computer out to a server that then distributes to viewers its not through youtube. But since i cannot get fast upload if i wanted the issue is unimportant.
05-09-2013 07:59:09 PM - last edited on 05-09-2013 08:36:24 PM by Phil-101
I also recive this in the log every second
|INF||2013-05-09T22:57:44-04:00||fw,fwmon||************* ipprot=17 sport=58234 dport=16465 Unknown inbound session stopped|
[edited for privacy]
05-09-2013 08:11:48 PM - last edited on 05-09-2013 08:38:25 PM by Phil-101
I also recive this in the log every second
INF 2013-05-09T22:57:44-04:00 fw,fwmon ************* ipprot=17 sport=58234 dport=16465 Unknown inbound session stopped
[edited for privacy]
That's interesting. I'm assuming the dst address is your public IP (the moderators will be along to wipe both of those IP addresses out in a little bit). According to ARIN, the src address is owned by Liberty Cablevision - Arecibo (Puerto Rico). ipprot=17 indicates UDP. Traceroute confirms the that the src address is actually in PR. So something is trying to make a connection to port 16465 within your network and the Firewall in the RG is blocking it.
Don't know if this is malicious or innocuous.
05-09-2013 08:20:46 PM
Notes on your UVRealtime information:
1) Need some more time to properly evaluate the error counts, you can post again after it's been up a day
2) You're on the 32/5 profile, which means that you should be able to upgrade to the 24/3 HSI package. However, if you're not happy with the 18/1.5, you may not be any happier with the 24/3. Wait until your 18/1.5 issues are fixed, then if you want more bandwith, upgrade.
3) Post your interfaces tab when things get slow again. I want a picture of the traffic at that point, plus the errors tab if any of the counters are yellow or red.
4) In the bitloading, the upstream graph seems to decay a little abruptly, but I may be seeing things that aren't there.
So far, things are looking pretty good from UVrealtime.
05-09-2013 08:47:44 PM
I would wait the 24hrs as suggested and re-port UV realtime but sometimes, excessive NAT sessions will impede your performance. When there are no service issues detected, this is rarely checked by both customers and by tech support but is often a culprit of low bandwidth readings. You can check your active NAT sessions by going to 192.168.1.254 -> Settings -> Diagnostics -> NAT -> under Current NAT sessions you'll see:
current secs since boot: ...
session table x/1024 available, x/512 used in inbound sessions:
Generally, mine never drops below 800 even when p2p sharing. When you get below 700 sessions, you will notice degredation in HSIA performance. You can barely even browse with <200 sessions available.
If you notice that you're using too many sessions and this is the cause of your problem, you can troubleshoot by:
192.168.1.254 -> Firewall -> Advanced Configuration -> Check - Excessive Session Detection. Save changes
This turns on a warning message when you open up a browser if that PC is generating a lot of sessions. You can then narrow down the issue to a client using P2P sharing or a potential virus.
05-10-2013 07:13:44 AM
I would suggest to SomeJoe to add this check to UVRealtime, but he just stated he doesn't really have the time to maintain/upgrade it right now.
05-12-2013 07:36:49 PM
here are 48hours later screens during lag
Port 3 is the where the att box is plugged in for the dvr i belive. Port 4 is my main computer and everything else is wireless.
05-13-2013 05:05:17 AM - edited 05-13-2013 05:46:14 AM
Alright, now you found the cause of slow speed tests. If you're p2p sharing, limit the amount of per that can connect to <50. If not, you probably have a virus that is keeping sessions open in order to transfer data. I'd recommend following the steps in my above post to troubleshoot. You can also reset your RG, then see if your NAT sessions restore.
Once the NAT sessions read 800(or greater)/1024, you won't notice decreases in the bandwidth or ping spikes.