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Mentor

Posts: 80

Registered: ‎12-16-2007

Call Log Problem

‎08-11-2012 01:17:31 PM

Just recently my call log only shows the first name of people who have called, or calls we have made. Is there a setting that I need to change? This has not always been this way. Thanks for any help.

Mentor

Posts: 80

Registered: ‎12-16-2007

Re: Call Log Problem

‎08-11-2012 03:33:50 PM

I made a change to an incoming call and it started working again. I am not sure what I did, but it is okay now.

Contributor

Posts: 1

Registered: ‎01-13-2013

Re: Call Log Problem

‎01-13-2013 09:51:42 AM

Hi, I'm having this same problem. The last names of my callers come and go seemingly at will. Did you ever find a way to control that?

Tutor

Posts: 11

Registered: ‎01-11-2013

Re: Call Log Problem

‎02-04-2013 09:35:51 PM

you could try by logging in to your att account online att.com/olam then go to voice settings, manage feature and that should provide you option to do so...

cheers!

ACE - Master

Posts: 3,695

Topics: 13

Kudos: 310

Solutions: 185

Registered: ‎03-11-2010

Re: Call Log Problem

‎02-05-2013 04:48:01 AM

jspmoller - Yes, you would have to do it on line. If you cannot find a setting, you may be able to make the column wider by clicking on the dividing line & dragging it.

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