Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
Problem with the 2 wire 3800 HGV-b router: This router has 4 ethernet ports, with nothing plugged into any of the ports, port 2 has a green light on solid. When I plug my computer into port 2, and try to establish a connection from the PC, it tell me that there is no cable plugged into this port. When I plug into any of the other 3 ports on this router I get a connection, DHCP sends the PC its address, gateway, and mask, everything looks OK, except I cannot ping the gateway address. I have turned off the firewall, making sure not is stopping traffic. I have wireless PC connected to this router that are working fine. The other problem I see is when I log into the router it looks like every thing is connected to port 2. My PC is currently plugged into port 4.
Thanks for the reply, I did call it in and AT&T is sending me a new router, hope it works. Still not sure why it happened and what is happening.
Sign up now to post, reply, and join the conversation.
© 2014 AT&T Intellectual Property© 2014 AT&T Intellectual Property link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506