Contributor
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1 Message
packet loss on my xbox?
OK so I'm having high packet loss on my xbox one. It ranges anywhere from 5% to 20%. I called at&t but they said my connection to them was fine so they didn't know why it was happening. Any idea what I should do next? Since I'm not very tech savvy. Also I'm using a wired connection.
ms_unicorn
Former Employee
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4.9K Messages
9 years ago
Hello, joeyyy!
Thanks for posting. Are you still having high packet loss on your xbox one? If so, go ahead and click here to send our U-verse experts a private message with your contact information, the best time to reach you, and a brief summary of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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