Re: New Email/Yahoo System

Wayne_1 · ‎10-19-2009

Thanks Akee.

DRDR-BAHR · ‎10-28-2009

I became an AT&T/Yahoo! customer at a time when "Classic" was standard and there were no other choices, migrating from my employer's Outlook-based e-mail. It was quite a step backward, but tolerable. I switched to the Beta version as soon as it was offered, and would never consider switching back to "Classic" as a fix. It has too many problems. I have a gmail account and hotmail, but I still find Yahoo! the best place for my default Inbox.

The changes introduced earlier this year were mostly unwelcome, but at least a sign that some resources were being aimed at improvements. I view the permanent ad-pane as a pain in the ... as a necessary evil. I cannot disprove the arguement that without the ad revenue our service fees would be higher. My biggest complaint is that we were switched to the new e-mail software instead of being asked to to read about the changes and then given a period during which we could select the new version.

Earlier this year I experienced the new look of the e-mail software, and then a couple of weeks later received e-mail mentioning that a new e-mail was coming, but giving no useful details. In the future I hope to see a notice of change before experiencing the change to be given a choice of making the upgrade. Then the changes can be tested on a relatively small group of relatively brave or foolhardy pioneers, and minor glitches can be corrected. Only after the glitches are identified and fixed should the rest of the customer base be given a deadline for upgrading. How does that sound as a way for a professional organization to maintain software?

photo156 · ‎09-08-2009

Well it sounds good to me but it's AT&T who needs to read it and take the information and use it! As big as AT&T is WHY must they use Yahoo? I think some of the MESS came cause of being co-branded with Yahoo - It's always better to be tied in with NO one and be on your own! Some way may be NO ads and NO paying Yahoo for uses:

ValWhite · ‎10-29-2009

I personally cannot stand the new Yahoo! BS. It puts horrible amounts of junk, including ads, that I never want to see. The original e-mail system allowed me to have a few alternate e-mail addresses and see them just by clicking and switching to them. This new crap makes you log out and log back in each time. I can do that on AOL, GMail, etc. I refused to move my alternate e-mails over to the new system and now they're forcing us to do so. I guess AT&T is so big that it's not going to mind losing me as a customer because I'm going to look into switching all my services over to Comcast.

jerrylg_1 · ‎10-29-2009

I have been a DSL customer of ATT for several years. A few months ago, ATT merged with Yahoo for my service, and as a result, the quality of my service has deteriorated. I would like responses from people who are in the same set as I am.

photo156 · ‎09-08-2009

I am sure AT&T does not care if YOU or I move our service DSL to Mail to phone! If they did they meaning AT&T would answer such questions and or make changes. I am sure as the SUN will come up in the AM they = AT&T do not care what WE think! To me it's I pay to get click ads for them to make more $$$ off each persone in the AT&T system!

ValWhite · ‎10-29-2009

This is apparently the only place you can go to complain or call and talk to someone who has absolutely no clue as to what is going on. I spoke to one lady and all she did was type in the background and put me on hold, then turn around and tell me how sorry she was that I was stuck with the Yahoo crap. If you try to find an e-mail contact the web site takes you in circles and you always end up back in their FAQ help section. I guess they don't want to hear what we all really have to say. It took me a while before I found these forums and I know there are people out there who just don't know to look for this or don't have the time. So they call on the phone and get no help. If I could afford the stamps and thought they'd actually read them, I'd send them a bunch of complaint mail. AT&T has gotten too big for its own britches. Now my home phone is out and they wont come out to check it for at least a week. I can't make any calls out and can't receive any either. What happens if I have an emergency and need to call 911?? I can't even do that.

socksken · ‎04-14-2012

I can switch to Mail Classic but I am unable to retain it. System constantly switches me back to new mail.

LosOsos Lady · ‎04-11-2013

I tried following your instructions, but I do not find the Option to change back to classic.. any suggestions?

akee wrote:
I experienced the same thing when my mail page was changed to the new AT&T Yahoo! Mail version. I really did not like the ads on the right panel as well. But I believe that this change was a business decision. Nowadays, most sites display ads.

I also learned that it can easily be fixed. When I called AT&T, they had me change to the Classic Mail version instead. Here are the steps that they gave me:

1. Login to your Mail page.
2. Click on 'Options' on the upper-right corner of the Mail page.
3. Then select 'Switch To Classic Mail Version'.

I hope this helps. Good luck!