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Thinking of dropping att dsl service
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02-06-2012 03:12:38 PM
i am thinking of changing dsl service since it has a limited cap now. I have a full household that uses the internet for virtually everything. what i would like to know is could i keep my att.net email if i drop the internet service? i have it bundled with the home phone service but i'm just thinking of dropping the dsl service. could i keep my email address?
Solved! Go to Solution.
Re: Thinking of dropping att dsl service
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02-07-2012 07:20:19 AM
Yes, as per the Terms of Service, as long as you cancel the service instead of AT&T terminating the service.
"Termination or Cancellation of Service
- Cancellation of Service by Customer. When you purchased the Service, you agreed to a specific price and plan, which may have included a term. You agree that if you cancel your plan before the end of the term, you will pay the early termination fee associated with that plan. If you did not sign up for a term plan, the term for your Service will be month-to-month. When you cancel your service, your account ID e-mail address will remain active, as will all e-mail subaccounts you have created. The e-mail accounts may be accessed from the att.net website.
- Suspension/Termination by AT&T or Yahoo!. AT&T respects freedom of expression and believes it is a foundation of our free society to express differing points of view. AT&T will not terminate, disconnect or suspend service because of the views you or we express on public policy matters, political issues or political campaigns. AT&T and/or Yahoo! may, however, immediately terminate or suspend your Member Account and subaccounts, and all or a portion of your Service without notice if: (a) your payment is more than 30 days overdue; (b) you provide false or inaccurate information to AT&T; (c) you (or a subaccount associated with your Member ID) violate this Agreement or the AT&T Acceptable Use Policy; (d) you (or a subaccount associated with your Member ID) engage in conduct that is a violation of any law, regulation or tariff (including, without limitation, copyright and intellectual property laws); or (e) if you engage in conduct that is threatening, abusive or harassing to AT&T or Yahoo employees, including, for example, making threats to physically harm or damage employee or company property; frequent use of profane or vulgar language; or repeatedly contacting our customer service representatives for reasons that do not pertain to our provisioning, maintenance, repair or general servicing of your high speed Internet access service after you have been asked to stop such conduct.
If we terminate or suspend your Service, your license to use any software provided in connection with the Service is also terminated or suspended (as applicable). If your Service is terminated, AT&T has the right to immediately delete all data, files, and other information stored in or for your account without further notice to you. You must pay all charges for the Service through the date of termination. Should you wish to resume Service after any suspension, a restoral of service fee may apply. This fee is in addition to all past due charges and other fees.
- Termination of Voice Service. If you change or terminate your AT&T local wireline voice service, we may in our discretion either terminate your AT&T High Speed Internet Service or continue to provide it at the then-current rates, terms and conditions applicable for AT&T High Speed Internet Direct, our broadband service without voice. You agree to pay any new or higher monthly fees that may apply to your new Service after termination of the wireline voice service. If AT&T elects to terminate your Service, we reserve the right to charge any applicable early termination fees. For AT&T U-verse High Speed Internet customers, AT&T will continue to provide Internet service after termination of the wireline voice service, unless it is not technically feasible to do so.
- Termination of Dial Service. Monthly recurring charges for Dial service are not prorated. If you disconnect, cancel, move to another price plan or are suspended by AT&T prior to month end, you will be charged for the entire month of service. If you upgrade your AT&T Dial service to an AT&T High Speed Internet service your Dial charges will be prorated.
- Access to Yahoo! After Termination by AT&T. If your Service is terminated by AT&T, you will no longer have access to your Member account information using your Member ID, except as outlined in this Section and Section 9 (Yahoo! Premium Services). If you combined your Yahoo! ID with a Member ID, you will not be able to access Yahoo! using your combined ID after termination, unless you close your Member ID (your Member ID will be closed automatically no fewer than 60 days after termination). If you did not combine a Yahoo! ID with your Member ID, you will be given the option (when you sign in at Yahoo! using your Member ID) for at least 60 days after termination, to close your Member ID and transfer certain account information to a new Yahoo! ID. If you continue to access a Yahoo! account through a different Internet access provider after your Service account is terminated, then your use of your Yahoo! account after that time will be subject to the Yahoo! Terms of Service at http://info.yahoo.com/legal/us/yahoo/utos/utos-173
.html."
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Re: Thinking of dropping att dsl service
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02-07-2012 07:34:36 PM







