Contributor
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3 Messages
ATT-Yahoo Mail Blocking Certain Subcription Emails
I have several subscriptions that are emailed to me on a daily basis. All of a sudden, after some some of update last weekend, certain subscriptions are no longer being received. For example, I subscribe to Amazon's Kindle Daily Deal, to Goodreads updates, and to BookBub. While the Bookbub emails still come through, I have not received the Daily Deal or the Goodreads ones in a week. In fact, Goodreads website keeps asking me to verify my email address because the email is bouncing. I verify the email address, get a confirmation email that the address is verified, and then the next day when I log in to Goodreads I have the same message that I need to verify my email address because that day's update email bounced. I opened a ticket with ATT, but they indicated that had to send it to Yahoo because Yahoo handles the mail for ATT. Anyone else having this issue? Any fixes? Thanks!
ATTDmitriyCM
Former Community Manager
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10.4K Messages
9 years ago
Hello @bafahl
Sounds like there might have been some bugs in the update that was pushed, usually they're addressed via following updates. Are you still experiencing any issues with your emails?
Thanks,
Dmitriy
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bafahl
Contributor
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3 Messages
9 years ago
I'm not sure. Since I wasn't receiving these emails after several days, I went and changed the email address to my gmail one. Changed one of them back just now, so I'll see if the subscription shows up tomorrow.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
9 years ago
OK, thanks, please let us know.
Dmitriy
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bafahl
Contributor
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3 Messages
9 years ago
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Tanktesters
New Member
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1 Message
2 years ago
Thursday evening both bellsouth.net email accounts we use at work were having bounce back issues. Now, my main account that we get our service calls through is not coming through. This is our livlihood account as we are a small company. The service they use (service channel) had me "whitelist" domain numbers and email addresses and I did but in 8 years that's not been a problem. AND they are already in my contacts. These service calls are not going in to spam or anything, they are just not coming through at all which is causing a bounce back to the service channel and they keep flagging our email which suspends it.
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ATTHelp
Community Support
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231.5K Messages
2 years ago
Let's get those service calls back into your email again, Tanktesters
You did post on a consumer forums page. Since you stated that you are a small business, and this concern effecting your business income, we do recommend that you make a new post with our Business Community Forums. Our Business team is standing by to assist you.
Thank you for using the AT&T Community Forums.
Matthew, AT&T Community Specialist
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