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Contributor

Posts: 1

Registered: ‎03-11-2013

Share messages by forwarding them in emails

‎03-11-2013 12:58:31 PM

I know this is in the wrong forum, but for some reason, this is the only one that the system will let me choose. I apologize, and hope I determine a way to bounce it to "features and services".

This page, http://www.att.com/esupport/article.jsp?sid=KB115686#fbid=ZZ7ILQWzMyR says that I can "Share messages by forwarding them in emails or picture/video messages (iPhone, BlackBerry Smartphone, and LTE Android only.)"

I cannot find the method one would use for forwarding a voicemail.

This is what I have done. I have an iPhone 5, iOS 6, and when I press on the arrow for a voicemail, it will take me to a contact screen with these options: Send Message, FaceTime, Share Contact, Add to Favorites. None of these allows me to forward a voicemail. I can't find a feature that needs turned on in the phone app, and searching the web has revealed that it is possible to forward from "dialing into" voicemail (press 6), but that option is not available for me either. I also read that the forwarding only works from ATT customer to ATT customer, which is what I am trying to do (forward a voicemail to my wife on the same ATT account).

I appreciate any help in advance.

Community Specialist

Posts: 105

Registered: ‎01-16-2013

Re: Share messages by forwarding them in emails

‎03-14-2013 08:30:18 AM

Hi MacDaddyOh,

Thank you for your post. I have a link that might be helpful to you. Thanks again for your post.

Managing your Voicemail Features and Services

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