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Charlie57's profile

Contributor

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1 Message

Tuesday, July 29th, 2014 10:21 PM

Phone calls

When someone calls me that say the phone rings 7or8 times . All I hear is 1or2 am I missing a setting.

Former Community Manager

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10.4K Messages

10 years ago

 

Hi @Charlie57 

 

By default your ring length is set to 15 seconds I believe, you can call customer care (@ 1-800-331-0500 or 611 from your cell) and ask them to extend it to 30 seconds, will that help?
Thanks,

Dmitriy

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