not receiving texts

[dakotas.girl116…]

I just got my go phone this past week. When I first got it all the features worked. Now a few days later I am not getting text messages that people are sending me. I will periodically get one, but not all of them. I took the battery out and then put it back in, but still no luck..anyone have any ideas? I don't really want to spend hours on the phone with tech support so I thought I would try here first..

[dakotas.girl116…]

Also I am able to make and receive calls, just no texting.. People are getting mine but I am not getting responses that are being sent back.

[JFizDaWiz]

Typically if the issue is only with receiving SMS its likely to be the SIM card or the phone causing the problem.

[eskridgee]

without someone explaining, I am not sure how this helps, but I also discovered that I am no longer receiving texts as of 12 am May 2.  This is a huge problem as I use sms for my job to communicate with fellow physicians.  How do we solve this problem?

[JFizDaWiz]

If you have a captivate make sure you update to at least the 2.2 software or get anew SIM

[ryantd]

I am haveing the same problem with a Blackberry Tourch not recieving text.

[JFizDaWiz]

On a blackberry you should check your firewall settings to make sure its not blocking them

[ryantd]

Thanks for your info. I am back to receiving txt again on my Blackberry torch..

[CHRISH200]

I'm having the same issue.  I have a Samsung Infuse 4G and haven't been receiving texts for the past 3 days.  But I can send texts, make and receive phone calls.  After speaking to tech support for 30 minutes last night , they advised me to get a new SIM card.  I got the new SIM card today, and still am not receiving text messages.  I have also tried turning the phone off and on, and removing the battery, but nothing works.  Does anyone know how to fix this?

[dawnandzade]

did you have to pay for the new sim card?

[harryspar]

Welcome to the club. I've been dealing with this for 6 weeks with no end in sight, and so have tens of other users. ATT does't know what ithe issue is but will not admit that there is one. Instead I have been shuffled from tech support to warranty to cancellations. It has been a real nightmare. If you want to know what to expect in the weeks to come, click on my username and see my posts from the last few weeks. See also bit.ly/attmiss2 bit.ly/attmiss3 bit.ly/attmiss4 bit.ly/attmiss5 bit.ly/attmiss6. Good luck! Please post here if you ever get your problem solved - no one else ever has.

[thescreamer]

If it is receiving calls and not text, standard SMS, It's the SIM card as JFizDaWiz previously stated. Try either cleaning off the SIM card or purchasing a new SIM card. It could be dirty or worn from overheating/every-day use. I had this problem recently. I cleaned the card off and it worked like a charm.

[harryspar]

In my case they sent me SIM for free by overnight FEDEX. Pretty cool! Except it turned out to be a network problem that some other department already knew about and not the SIM.