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Posted Mar 30, 2013
8:49:20 AM
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Receiving same text message repeatedly

Interesting phenomena just experienced.  A buddy (iPhone, AT&T) just sent me a text and then about every 1 - 2 minutes I would receive the same text over and over, with the same timestamp on each message.  I called him up and asked if anything was going on on his end and he said he sent it only once and in fact had replied with a couple more texts, that I had not received.  We both recycled power on our phones  and the problem went away and I received the reply texts that he said he had sent several minutes earlier while I was experiencing the problem  (my phone is Samsung InFuse with GINGERBREAD.UCLB3 build).

 

Never seen this before in my 1-1/2 years on AT&T.

 

Any thoughts?  Phone issue?  Network issue?

Interesting phenomena just experienced.  A buddy (iPhone, AT&T) just sent me a text and then about every 1 - 2 minutes I would receive the same text over and over, with the same timestamp on each message.  I called him up and asked if anything was going on on his end and he said he sent it only once and in fact had replied with a couple more texts, that I had not received.  We both recycled power on our phones  and the problem went away and I received the reply texts that he said he had sent several minutes earlier while I was experiencing the problem  (my phone is Samsung InFuse with GINGERBREAD.UCLB3 build).

 

Never seen this before in my 1-1/2 years on AT&T.

 

Any thoughts?  Phone issue?  Network issue?

Receiving same text message repeatedly

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Mar 30, 2013 9:32:22 AM
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Edited by Dcookie on Mar 30, 2013 at 9:32:55 AM

I'd say it's a network issue..only because many customers have experienced multiple text messages, spordically..myself included. If you serach the forum, you'll find many post about mutiple text messages.

 




 REGRET NOTHING~


     we live & learn~

I'd say it's a network issue..only because many customers have experienced multiple text messages, spordically..myself included. If you serach the forum, you'll find many post about mutiple text messages.

 




 REGRET NOTHING~


     we live & learn~

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Receiving same text message repeatedly

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Jun 21, 2013 5:19:51 AM
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can they do anything about it??

bc it is really annoying......

can they do anything about it??

bc it is really annoying......

Re: Receiving same text message repeatedly

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Apr 11, 2014 6:03:01 AM
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I am also receiving texts repeatedly, although it has not stopped even though I recycle and reboot my phone regularly. The time gap between the repeats is approximately 1/2 hour. I can usually stop a particular run of repeats by recycling power, but it doesn't stop the problem. At least once a day, for the last 2+ months, I will get a text that will repeat every 30 minutes. I've had some repeat only 4 times; many will repeat endlessly until I recycle power. I have checked with others who have this phone with AT&T, and others who have AT&T but other phones. Quite a few people have this happening on a regular basis. I've made one (very long and unsatisfying) call to customer service, who told me it was because I was using the AT&T Messaging app without having disabled the base texting app. That wasn't true. I was no longer using the AT&T app, I had uninstalled the updates and disabled it several weeks before and was only using the base app. I recently started using another app to see if it made a difference, and it did not change. 

 

I use my phone constantly, and this is really interfering. On the days when I'm getting quite a few text messages, the annoyance is multiplied greatly.

 

I am using a Motorola Atrix HD. 

 

I have done all sorts of cleaning, dumping, etc., on the phone, uninstalling and reinstalling updates and apps that could interfere. Nothing has changed.

 

Paula

I am also receiving texts repeatedly, although it has not stopped even though I recycle and reboot my phone regularly. The time gap between the repeats is approximately 1/2 hour. I can usually stop a particular run of repeats by recycling power, but it doesn't stop the problem. At least once a day, for the last 2+ months, I will get a text that will repeat every 30 minutes. I've had some repeat only 4 times; many will repeat endlessly until I recycle power. I have checked with others who have this phone with AT&T, and others who have AT&T but other phones. Quite a few people have this happening on a regular basis. I've made one (very long and unsatisfying) call to customer service, who told me it was because I was using the AT&T Messaging app without having disabled the base texting app. That wasn't true. I was no longer using the AT&T app, I had uninstalled the updates and disabled it several weeks before and was only using the base app. I recently started using another app to see if it made a difference, and it did not change. 

 

I use my phone constantly, and this is really interfering. On the days when I'm getting quite a few text messages, the annoyance is multiplied greatly.

 

I am using a Motorola Atrix HD. 

 

I have done all sorts of cleaning, dumping, etc., on the phone, uninstalling and reinstalling updates and apps that could interfere. Nothing has changed.

 

Paula

Re: Receiving same text message repeatedly

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Apr 11, 2014 7:43:57 AM
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ppopper wrote:

I am also receiving texts repeatedly, although it has not stopped even though I recycle and reboot my phone regularly. The time gap between the repeats is approximately 1/2 hour. I can usually stop a particular run of repeats by recycling power, but it doesn't stop the problem. At least once a day, for the last 2+ months, I will get a text that will repeat every 30 minutes. I've had some repeat only 4 times; many will repeat endlessly until I recycle power. I have checked with others who have this phone with AT&T, and others who have AT&T but other phones. Quite a few people have this happening on a regular basis. I've made one (very long and unsatisfying) call to customer service, who told me it was because I was using the AT&T Messaging app without having disabled the base texting app. That wasn't true. I was no longer using the AT&T app, I had uninstalled the updates and disabled it several weeks before and was only using the base app. I recently started using another app to see if it made a difference, and it did not change. 

 

I use my phone constantly, and this is really interfering. On the days when I'm getting quite a few text messages, the annoyance is multiplied greatly.

 

I am using a Motorola Atrix HD. 

 

I have done all sorts of cleaning, dumping, etc., on the phone, uninstalling and reinstalling updates and apps that could interfere. Nothing has changed.

 

Paula


The problem could be with your phone and possibly a new SIM card might fix the issue. Whatever the actual cause, repeated texts indicates an issue with connectivity between your phone and the network. Text messages are delivered to your phone by a component known as the short message service center (SMSC). If the recipient is unavailable (for example, when the mobile phone is switched off), the SMSC will store the SMS message and resend it when the phone is available. The repeated texts indicates the SMSC "thinks" the message has not been delivered, so it resends. This is one reason why turning the phone off and on tends to fix the problem, at least for awhile, because the phone refreshes its connection to the network.

 


ppopper wrote:

I am also receiving texts repeatedly, although it has not stopped even though I recycle and reboot my phone regularly. The time gap between the repeats is approximately 1/2 hour. I can usually stop a particular run of repeats by recycling power, but it doesn't stop the problem. At least once a day, for the last 2+ months, I will get a text that will repeat every 30 minutes. I've had some repeat only 4 times; many will repeat endlessly until I recycle power. I have checked with others who have this phone with AT&T, and others who have AT&T but other phones. Quite a few people have this happening on a regular basis. I've made one (very long and unsatisfying) call to customer service, who told me it was because I was using the AT&T Messaging app without having disabled the base texting app. That wasn't true. I was no longer using the AT&T app, I had uninstalled the updates and disabled it several weeks before and was only using the base app. I recently started using another app to see if it made a difference, and it did not change. 

 

I use my phone constantly, and this is really interfering. On the days when I'm getting quite a few text messages, the annoyance is multiplied greatly.

 

I am using a Motorola Atrix HD. 

 

I have done all sorts of cleaning, dumping, etc., on the phone, uninstalling and reinstalling updates and apps that could interfere. Nothing has changed.

 

Paula


The problem could be with your phone and possibly a new SIM card might fix the issue. Whatever the actual cause, repeated texts indicates an issue with connectivity between your phone and the network. Text messages are delivered to your phone by a component known as the short message service center (SMSC). If the recipient is unavailable (for example, when the mobile phone is switched off), the SMSC will store the SMS message and resend it when the phone is available. The repeated texts indicates the SMSC "thinks" the message has not been delivered, so it resends. This is one reason why turning the phone off and on tends to fix the problem, at least for awhile, because the phone refreshes its connection to the network.

 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Receiving same text message repeatedly

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Aug 29, 2014 9:35:25 AM
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Same here. I have an HTC Vivid, have had it for 2 years. I sometimes receive the same text a couple times, not a big deal, but since last night I've received the same text approx 50 times (no hyperbole). It was sent at 732 pm pdt, and it's always the same time stamp.

I then messaged that person on a messaging app and he said he had been sending me other texts that I do not receive, but my texts are going out.

I have rebooted, taken the battery out, taken the sim card out, deleted his contact information, deleted ALL of my texts (even saved ones), he rebooted (he's on an iPhone) - but I'm still receiving the same message a couple times an hour.

What else can I try? I depend on texting for the bulk of my communication so it's very hard to not have access to it.

Same here. I have an HTC Vivid, have had it for 2 years. I sometimes receive the same text a couple times, not a big deal, but since last night I've received the same text approx 50 times (no hyperbole). It was sent at 732 pm pdt, and it's always the same time stamp.

I then messaged that person on a messaging app and he said he had been sending me other texts that I do not receive, but my texts are going out.

I have rebooted, taken the battery out, taken the sim card out, deleted his contact information, deleted ALL of my texts (even saved ones), he rebooted (he's on an iPhone) - but I'm still receiving the same message a couple times an hour.

What else can I try? I depend on texting for the bulk of my communication so it's very hard to not have access to it.

Re: Receiving same text message repeatedly

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Aug 31, 2014 9:29:52 AM
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How do I go about getting a new SIM card, then? I have spoken to AT&T repeatedly and I cannot get anyone there to suggest that possibility or to agree that it could be the issue. They keep saying it is because I have a conflicting app. The thing is, I started having these problems long before I got another app for text messages. And I do know how to turn off defaults, etc. Should I take this to Motorola? 

How do I go about getting a new SIM card, then? I have spoken to AT&T repeatedly and I cannot get anyone there to suggest that possibility or to agree that it could be the issue. They keep saying it is because I have a conflicting app. The thing is, I started having these problems long before I got another app for text messages. And I do know how to turn off defaults, etc. Should I take this to Motorola? 

Re: Receiving same text message repeatedly

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