Need your talk or text logs?
Kaze105's profile

Tutor

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6 Messages

Tuesday, July 22nd, 2014 9:25 PM

Problem with sending texts and photos

For text messages, I keep getting and error saying messages not sent, touch to retry. I have an android phone and am hoping to confirm the apn settings.

 

What apn setting should I have and also is that the same apn for the hangout app.

 

 

ACE - Sage

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116.6K Messages

10 years ago

Your APN should have been set automatically on your phone (AT&T)

Did you change it?

can you make and receive calls?

Tutor

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6 Messages

10 years ago

Phone was an unlocked phone, not purchased from AT&T. I did not change it. I can make calls though.

ACE - Sage

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116.6K Messages

10 years ago

Do your APN settings say AT&T? Where did the SIM card come from?
If you can't change the setting, you may need to replace the SIM card at an AT&T store. There should be no charge for a new SIM card.

ACE - Sage

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116.6K Messages

10 years ago

I for got to ask if you are sending MMS over mobile data. Some phones, when connected to wifi, won't send or receive MMS unless you turn wifi off. My Note 3 handles MMS automatically as long as mobile data and wifi are both available.
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