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Contributor

Posts: 1

Registered: ‎01-23-2008

My Device: Option GT Max 3.6

GT Max 3.6 issues with Riverbed Steelhead Mobile Client software?

‎01-23-2008 10:15:24 AM

anyone else having issues getting this work over their corporate VPN? Riverbed tech support said that they've heard of an issue associated with Communication Manager and to uninstall the ByteMobile s/w and reboot. I did all that and it still isn't working with the Steelhead client. just curious if anyone else has the same problem.

Scholar

Posts: 112

Registered: ‎01-21-2008

Re: GT Max 3.6 issues with Riverbed Steelhead Mobile Client software?

‎01-25-2008 07:44:14 AM

Try creating a dial up network or download the option vendor software at http://support.option.com/att

Teacher

Posts: 27

Registered: ‎12-29-2006

My Device: V3xx

Re: GT Max 3.6 issues with Riverbed Steelhead Mobile Client software?

[ Edited ]

‎01-25-2008 07:47:50 PM - edited ‎01-25-2008 07:48:30 PM

Riverbed was correct in the fact that the bytemobile acceleration client doesn't exactly play nicely. Just as a double check that bytemobile is actually uninstalled, look in services (start > run> type "services.msc" ) and make sure that if bytemobile web configurator is there, it is at least disabled.

Unfortunately VPN usage is not "technically" supported. If you can connect and browse the configuration of your VPN client is up to your IT department. I would stay away from the VPN configuration inside communication manager.

Message Edited by tgifb on 01-25-2008 07:48:30 PM

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