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Contributor

Posts: 1

Registered: ‎02-22-2013

Data plan on a smartphone

‎02-22-2013 08:02:21 PM

I have recently got in the family plan . I got in without paying for the Data plan when i got a new phone non smartphone and just switched the sim card to my other phone which is a smartphone. After 2 weeks they sent me a message saying they are going to start charging me data plan. Is it possible to switch the sim card back to the non smartphone and not have to pay for the data plan . It is really such a waste of money having to pay for the data plan.

ACE - Professor

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My Device: iPhone 4s, iPad 2, Elevate 4G

Re: Data plan on a smartphone

‎02-22-2013 08:44:28 PM

Yes you can switch back to a non-smartphone, but you may need to call to have the data plan removed. Or if you have access, it can be removed through the online account management.

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ACE - Expert

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Re: Data plan on a smartphone

‎02-22-2013 08:44:46 PM

Yes, you can switch the SIM back to the non smartphone but I would suggest that you contact Customer Care at 1-800-331-0500 and make them aware of it so they can remove your data plan.

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ACE - Expert

Posts: 11,018

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Solutions: 166

Registered: ‎01-30-2008

My Device: Samsung Google Nexus S

Re: Data plan on a smartphone

‎02-22-2013 08:47:43 PM

Sorry Max69, I think we were both replying at the same time. You weren't there when I saw the OP's message and then there you were, when I posted my reply.

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