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Visitor

Posts: 3

Registered: ‎07-22-2012

Data for smartphone on the prepaid plan NOT WORKING

‎07-22-2012 04:30:51 PM

I have purchased the 1GB data feature for smartphone on the unlimited prepaid plan and it doesn't seem to work!

When I try I get:

Could not activate cellular data network

You are not subscribed to a cellular data service

Was I supposed to change some settings on my phone?

It worked before when I was on a regular plan.....

Note: I paid extra for the data (just in case it's not clear)

HELP!

ACE - Czar

Posts: 1,895

Registered: ‎07-07-2010

My Device: Galaxy Note, Galaxy S4

Re: Data for smartphone on the prepaid plan NOT WORKING

‎07-22-2012 06:26:25 PM

What phone do you have?

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 3

Registered: ‎07-22-2012

Re: Data for smartphone on the prepaid plan NOT WORKING

‎07-22-2012 11:11:42 PM

iPhone 4

ACE - Geek

Posts: 9,671

Topics: 83

Kudos: 598

Solutions: 175

Registered: ‎05-26-2008

Re: Data for smartphone on the prepaid plan NOT WORKING

‎07-23-2012 03:25:38 AM

supergirl1779 wrote:

iPhone 4

Iphone 4 is not supported for prepaid, use google to see how other people ave gotten it to somewhat function.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 3

Registered: ‎07-22-2012

Re: Data for smartphone on the prepaid plan NOT WORKING

‎07-23-2012 07:01:43 AM

Wish someone told me before (like when I talked to a regular customer representative before doing prepaid)

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