Reply
Posted Sep 14, 2011
10:07:37 PM
Can't send or receive MMS messages

My family recently switched to ATT&T and we got the 700 min. W/ unlimited messaging + unlimited calling to any mobiles. Whenever I try to open a picture message I get an error message that says "Retrieving failed Define network settings" and whenever I try sending a picture message, it would say "Set connection for sending MMS". I'm not sure whether it's the fact I didn't buy the internet plan or something is blocked. Can someone please help me? My cell phone is a Samsung Wave 533, which isn't provided by ATT&T.

0
(0)
  • Rate this reply
Solved
Sep 15, 2011 3:38:15 AM
0
(0)
ACE - Expert
Edited by Dcookie on Sep 15, 2011 at 3:45:13 AM

You are going to need the settings for Media Net in order to use the internet, I assume, since your phone is not from ATT. I would try contacting CC at 1-800-331-0500. 

 

It also seems that it IS a Smartphone which will require either a $15 or $25 data plan, IF you are able get the correct MMS settings for your phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Can't send or receive MMS messages

8,130 views
2 replies
(0) Me too
(0) Me too
Post reply
Replies
(2)
0
(0)
  • Rate this reply
Solved
Sep 15, 2011 3:38:15 AM
0
(0)
ACE - Expert
Edited by Dcookie on Sep 15, 2011 at 3:45:13 AM

You are going to need the settings for Media Net in order to use the internet, I assume, since your phone is not from ATT. I would try contacting CC at 1-800-331-0500. 

 

It also seems that it IS a Smartphone which will require either a $15 or $25 data plan, IF you are able get the correct MMS settings for your phone.

 




 REGRET NOTHING~


     we live & learn~

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can't send or receive MMS messages

[ Edited ]
8,130 views
Solution
0
(0)
  • Rate this reply
Sep 21, 2011 1:09:37 AM
0
(0)
Guru

Dcookie wrote:

You are going to need the settings for Media Net in order to use the internet, I assume, since your phone is not from ATT. I would try contacting CC at 1-800-331-0500. 

 

It also seems that it IS a Smartphone which will require either a $15 or $25 data plan, IF you are able get the correct MMS settings for your phone.


Correct! it needs to be updated to their system, the phone you are using and the settings or features of your phone

Re: Can't send or receive MMS messages

8,062 views
Share this post
Share this post