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Visitor

Posts: 1

Registered: ‎01-05-2013

DSL connection unstable

‎01-05-2013 04:13:07 PM

We recently upgraded to a new PC and since then we have been having connectivity issues. I don't know if it's coincidence with the timing and the new machine. Frequently (like every few minutes) the DSL connection is dropped. The light on the wireless router turns red for a minute or two and then it comes back. It's quite frustrating when you're in the middle of something and have to restart the browser due to connection issues. Any idea how to fix the problem?

Community Specialist

Posts: 612

Registered: ‎09-27-2012

My Device: Samsung Galaxy S III

Re: DSL connection unstable

‎01-11-2013 12:18:18 PM

medako,

That could be a coincidence indeed. I feel if it was the new PC and a setting was off, the light on modem would stay green, but you just wouldn't have a connection on PC. Make sure you have all unneeded wires from older computer unplugged. I have included a link for some DSL testing that will hopefully enable you to narrow it down. Good luck.

DSL troubleshoot

James

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